Farmers Insurance

Mail Services Operator I (3rd Shift: 11:00pm-7:30am, M-F)

Posted on: 9 Sep 2022

Caledonia, MI

Job Description

We are Farmers!

We are… more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! We are Farmers!

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!

Job Summary

Prepares various company materials for enterprise mailing within a fast paced, production environment. Processes compliance materials, transactional and marketing mail in accordance to USPS regulations for timely delivery based on internal customers' expectations.

Essential Job Functions

Performs manual processing of mail by utilizing large, high speed machines within production environment.
Utilizes knowledge of 1-2 specific machine types and models to perform quality and timely placement.
Assembles pre-printed materials within automated inserting and metering equipment for subsequent delivery to intended recipients via USPS, FEDEX or UPS.
Manually scans bar codes to comply with processing instructions including proper page accumulation and enclosure content quantities.
Prepares compliance related mail including certified mail with a sense of urgency to avoid fines or legal concerns.
Prepares and submits production reports reflecting detailed job activity including materials processed and equipment used.
Conducts detailed job reconciliation by comparing accounted processing results to reporting results to ensure balance of work.
Submits report results to Lead staff for review.
Troubleshoots minor equipment issues including paper and envelope feeding jams.
Identifies software, hardware and/or programming issues to leadership team including return envelopes and missing bar codes.
Interacts with third party vendor to explain machine dysfunction to resolve concerns quickly and efficiently.
Conducts regular audits to ensure quality standards are achieved including insert quality and postage amount with the objective of reducing costs and duplication of work.
Performs other duties as assigned.

Education Requirements

High school diploma or equivalent required.

Experience Requirements

Less than one year of general work experience preferred.
Good verbal and written communication skills.
The is a 3rd shift position - 11:00pm to 7:30am, Monday through Friday.
Pay is $20/hr + 10% shift differential and additional yearly bonus potential.

Physical Actions

Some physical activities: carrying up to 50 lbs. maximum, lifting up to 50 lbs. maximum, reaching, seeing, standing for extended periods, walking, kneeling, pushing, pulling, sorting, cleaning, twisting, climbing, hearing, and squatting.

Farmers Insurance

Woodland Hills, CA

Farmers Group, Inc., doing business as Farmers Underwriters Association, operates as a multiline insurer. The company provides auto insurance and recreational insurance, including auto, collectible auto, motorcycle, boat, travel trailer, motor home, off-road, and food truck insurance; home insurance, such as mobile and manufactured home insurance, homeowner insurance, specialty home insurance, condo insurance, earthquake insurance, and flood insurance; and business insurance that covers property, liability, crime, auto, and worker compensation.

It also offers rideshare insurance coverage for ride-hailing drivers; liability and physical damage insurance that focuses on private passenger vehicles; personal umbrella coverage insurance; health insurance; and life and financial insurance that includes term life and whole life insurance, annuities, and mutual funds. The company was incorporated in 1927 and is based in Woodland Hills, California with additional offices in the United States. Farmers Group, Inc. operates as a subsidiary of Zurich Insurance Group Ltd.

Similar Jobs