Job Overview
Take the lead and close the deal at the center of where it all happens – our customers’ homes. Whether your support is in person or via phone, you’ll be the face and voice of AT&T. Each day will offer a fresh opportunity to meet sales goals while introducing customers to our award-winning wireless and TV service. We’ll rely on your sales expertise, product knowledge and best-in-class customer service to sell state of the art technology and meet customers’ needs.
What does it take to deliver the white glove experience? It’s all about meeting our customers where they are; whether that means traveling to their residence, place of business or creating meaningful connections through excellent communication, strategic thinking and personalized sales interactions. You’ll provide whatever it takes to close the deal with ease – hands on demos, WiFi assessments, tech delivery and issue resolution. Each day will offer unique opportunities, so you’ll need to be flexible and open to change as we put the safety of our employees and customers first. There may even be instances where you’ll need to demonstrate the ability to empathize, provide conflict resolution and provide tech support to retain our valued customers.
Additional Key Skills:
The ability to generate leads, manage sales funnels and upsell products & services
A baseline knowledge and comfort with the latest tech
Cold-calling and/or dispatching skills and the ability to transition warm leads to sales
Self-sufficiency and the ability to solve a variety of tasks
Excellent time management and communication skills
Problem-solving skills & the ability to troubleshoot and pivot between tasks
Experience with mobility is a plus
You will also need to perform the following functions with or without reasonable accommodation:
Work hours may include evenings, weekends and holidays
Maintain a valid driver’s license
Have and maintain a clean driving record
Utilize required PPE and adhere to all safety measures, including basic sanitizing procedures
Bedminster, NJ
AT&T Corp. provides voice, video, and data communications services to businesses, consumers, and governments worldwide. It operates in two segments, Business Services and Consumer Services. The Business Services segment offers domestic and international long distance and toll-free voice services, local voice services, audio and video teleconferencing services, Web-based video conferencing services, and calling cards. Its local voice services include local voice and data telecommunications services, such as basic local exchange service, exchange access, private line, and high speed data and pay phone; integrated voice, data, and Internet protocol (IP) services; and packet services.
This segment also provides IP connectivity, managed IP, messaging, electronic commerce services and managed networking services, professional services, and outsourcing solutions; enterprise networking services; enterprise remote access services; Web services; and security services. It offers local, interstate, and international wholesale networking capacity and switched services to other service providers. The Consumer Services segment provides interstate and intrastate long distance telecommunications services throughout the continental U.S. and telecommunications services to and from Alaska, Hawaii, Puerto Rico, and the Virgin Islands, as well as international telecommunications services to and from various nations and territories worldwide.
It provides bundled local and long distance services; calling card services; transaction-based services; Internet; and residential voice over IP services. AT&T Corp. was formerly known as American Telephone & Telegraph Company and changed its name to AT&T Corp. in April 1994. The company was founded in 1885 and is based in Bedminster, New Jersey. AT&T Corp. operates as a subsidiary of AT&T Inc.