Job Description

Summary

The Principal Practice Consultant offers expertise in enterprise data architecture and security requirements by interfacing with customers, partners, and internal stakeholders to develop consulting services that enable adoption of the Workiva platform’s capabilities. This role plays a vital part in continued practice development through demonstrating thought leadership and technical domain expertise. As a member of the Client Services team this role will be accountable for further establishing repeatable practice assets and materials used for the implementation of the Workiva platform.

Responsibilities

Collaborates with Client Services leadership to act as thought leader for services delivery needs including training, packaging, and quality assurance
Consults with partners and customers to understand their challenges, requirements, and expected outcomes focused on their data structure for the use of the Workiva platform
Provides technical recommendations for Workiva solution architecture based on the data and security needs of the partner or customer
Responds to critical services delivery issues as needed and provides technology leadership and troubleshooting
Leads creation of architectural implementation designs that result in stronger business/IT alignment that drives adoption and value for partners and customers
Collects feedback and insights from delivered services to share experience internally for the continued development of services offerings
Works closely with the Scoping team to design and develop technical content explained in a statement of work
Provides clear presentations that articulate technical solutions to various customer teams (business and IT), senior management and services staff.

What You'll Need

Education

Undergraduate Degree or equivalent combination of education and experience in a related field.
Related fields may include Computer Science, Information Technology or Management Information Systems 
CDMP or CCP certifications are beneficial but not required

Skills

Familiarity with various financial and accounting ERP solutions
Strong technical knowledge of cloud based technologies;
Ability to establish reference architecture and re-useable solution frameworks
Practice Lead mentality for the development of consulting and services delivery
Proven problem-solving skills and business acumen
Ability to thrive in a dynamic, fast-paced environment, successfully multitasking and determining priorities to meet deadlines
Highly detail oriented and excellent interpersonal and communication skills (written, verbal, and listening)
A strong commitment to continued learning and ongoing training
Ability to interact with various levels of senior and executive management both internally and externally
Self-motivated and able to work autonomously
Proven success with customer service in a consulting and service delivery role

Experience:

7+ years of relevant work experience
Technologies using SQL, JSON, REST
API connectors with commonly used ERP Solutions (e.g. HFM, Oracle Cloud, Workday, SAP)
Experience working within Extract Transform Load (ETL) tools (e.g. Alteryx)
Multidimensional reporting software (e.g. Planful, Essbase, SAP BW)
Data warehousing, data marts, or desktop databases (e.g. Microsoft Access)
Designing dashboards in data visualization tools such as Tableau and PowerBI

Travel Requirements

Requires up to 25% travel to meet with partners, customers, attend trade shows, and participate in internal meetings

Working Conditions & Physical Requirements:

Reliable internet access for any period of time working remotely, not in a Workiva office

How You’ll Be Rewarded

Base Pay Range in Colorado:  $133,000  - $180,000

Restricted Stock Units granted at time of hire

A discretionary bonus typically paid annually

401(k) Match

Phone Stipend

The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.

Where You’ll Work

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.

Customer Success:  Always delight our customers.

Trust: Rely on each other. 

Integrity: Do the right thing, every time. 

Collaboration: Share resources and work together. 

Innovation: Keep creating solutions and finding better ways. 

Inclusion: Support a diverse community where we all belong. 

Accountability: Be responsible for your success and failure.

We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.

At Workiva, you’ll enjoy: 

Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.

Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.

Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more

Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.