Job Description

Position Summary

The primary role of the Social Worker (SW) is to assess the psychosocial needs of members and provide solution-focused care coordination to address issues that impede their ability to adhere to their medical care plan.  The SW is an active member of the Interdisciplinary care team (IDT).

Prioritize completing the psychosocial assessment and care plans in-person to better understand a patient’s needs, after this initial home visit; patient follow up is routinely done via video or telephonically with clinical discretion regarding any additional visits that should be completed in-person.

You will plan and manage your daily schedule; to provide high quality care that is patient-centered and timely. This is a Monday-Friday role; no on-call, evenings, or weekends.

Primary Responsibilities:

Facilitating serious illness / goals of care discussion with the patient and family
Conducting an assessment of the patient’s and family’s strengths and needs; this may be done in the home, telephonically and or video
Developing collaborative care plan goals with the patient and family and/ or caregivers and IDT members
Connecting patient and/ or patient’s family/ caregiver to appropriate community resources and supports
Providing solution focused case management
Providing brief therapeutic interventions to patient and family
Utilizing motivational interviewing (MI) and other psychotherapeutic techniques to elicit behavior change
Promoting patient and family self-management strategies
Enhancing connectivity between patients and members of the interdisciplinary team
Navigating community resources and developing community partnerships to improve access to care and ease of systems navigation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Master’s Degree (MSW) in Social Work
Meet all state certification and licensing requirements
3+ years of social work experience (internship not included)
2+ years of social work experience in a healthcare setting
Excellent communication skills and knowledge of accessing community resources
Access to reliable transportation; if you are driving a vehicle, you must comply with all the terms of the Landmark Motor Vehicle Safety Policy
Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

Palliative and/or hospice care experience
Experience in delivering home-care or field case management