Job Description

Opportunities with Genoa Healthcare.  A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness – and those who care for them – have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services – in-clinic pharmacies, medication management and more – are leading the way to a new level of care.

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group’s family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.(sm)

The Pharmacy Technician/Medication Coordinator position at Genoa is an essential role that impacts the lives of an underserved population that needs a voice. This position is a liaison between a partner clinic and a Genoa mental health specialty pharmacy.

Primary responsibilities include building strong relationships with the clinic partners and communicating with consumers to assist them with their medication plan, insurance and the full services of the Genoa pharmacy. A key function will be promoting Genoa services to obtain new consumers and increasing the number of consumers Genoa serves.

Schedule for this position will be Monday-Friday, 8:00am-5:00pm.

Includes great benefits, plus 18 PTO Days, 8 Paid holidays, and a 3K sign on Bonus for external employees.  Must have some Pharmacy Technician experience.

Primary Responsibilities:

Communicates with all consumers of the mental health center regarding the medication services Genoa provides
Recruits and enrolls consumers utilizing enrollment forms and copy the consumer’s insurance card
Facilitates the collection of prescriptions to be faxed to the pharmacy for dispensing
Ensures all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensed
Assists consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions
Assists clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed
Monitors compliance by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable
Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer
Medication delivery when needed and appropriate. {Only applicable in states that are allowed.}
Checks for expiration dates (both on consumer’s medications as well as house account products/standing order meds)
Ensures that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen-tips are not stored on insulin pens, etc.)
Checks for discrepancies (dose changes, discontinued medications, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Pharmacy Tech License for the state of OR or any Pharmacy Technician experience
Access to reliable transportation
Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualification:

National Pharmacy Technician Certification