Job Description

Build a more connected world by transforming the sales experience and helping customers and products unite. Our Sales teams are the foundation of our company – they offer millions of customers access to integrated solutions that drive connectivity. Leverage your best sales techniques, uncover leads and spark innovation in areas like cybersecurity, fiber, wireless, cloud, IOT and more. With each deal closed, you’ll support our vision to lead the industry in connectivity, technology and community.

As a direct sales position, this role is responsible for building/maintaining relationships with customer, account planning/strategy, and pursuing new sales opportunities. 

Key Roles and Responsibilities:

Develop/create  existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions. With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information and obtain prospects. May support resolution of customer disputes and accounts receivable discrepancies (i.e. Billing/installation/customer issues). Establishes/maintains productive long-term client relationships. Supports in presenting products, services and migrations that can benefit customer needs. Demonstrates broad and strong working knowledge of the organizations entire product/service line. Partners with clients to understand business needs,issues,strategies,priorities to deliver valuable solutions. Develops responses to Request for Proposals. Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture. Owns account relationship; responsible for meeting revenue objectives. Demonstrates sustained record of sales achievement. Effectively influences customers to diffuse potential problems. Aids in devising direct sales plans/strategies. May develop strategic initiatives to grow/retain the revenue stream of complex accounts/projects. May support less experienced sales team through coaching or mentoring. Works on complex projects. This job key applies to employees spending more than 50% of their time performing duties directly related to making sales away from their office at customers place of business/home. For employees working in Massachusetts, this job key applies to employees who both spend at least 50% of their time performing duties directly related to making sales away from their office at customers place of business/home and are not expected to report to their office on a daily basis. Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/Sales, etc.; traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.

Education:

Typically requires a Bachelor degree.

Experience:

Typically requires 5-8 years direct work experience.

Supervisory: No

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

Principal Functional Skills / Competencies associated with this Title:

Account Management
Application Expertise
Business and Financial Acumen
Competitive Differentiation
Consultative Selling
Customer-Centric Solution Development
Design Thinking
Industry Knowledge
Operational Excellence
Solution Integration Expertise
Technology Expertise
Territory / Module Management