Job Description

Department Summary

DISH is a Fortune 200 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities

DISH’s Local Retailer Channel team is seeking a Business Operations Analyst at its Corporate Headquarters in Englewood, CO to manage current and newly developed projects related to various policies, procedures, and systems among multiple departments or locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work directly with sales, training, marketing and distribution to develop methods for cost reduction, quality improvement, and efficiency opportunities with respect to developing our indirect sales channel
Manage channel level sales, marketing, and operations projects that impact our team and partners
Develop and present slide decks about Operations for immediate and future planning horizons.
Assist in analysis current procedures to make recommendations to promote effective operations within the department
Assists in the completion of projects by following general guidelines established by management.
Assists in the preparation of alternatives for review for enhancements to operational policies, procedures, and systems
Assists management with communication tactics and materials to facilitate changes in business policy, procedures, and system implementations
Evaluates performance against established metrics to determine acceptable levels of quality or efficiency for various business functions and units
Builds and applies broad knowledge of practices and procedures in area of expertise

This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position and other duties may be assigned.

Skills, Experience and Requirements

EDUCATION and/or EXPERIENCE

Bachelor’s degree or equivalent from four-year College
2-5 years of experience; or equivalent combination of education and experience

SKILLS

Ability to write reports/correspondence/procedure manuals, and present information and respond to questions from managers/customers
Knowledge of Google Suite – Sheets, Docs, Gmail, and Slides applications
Ability to deal with problems/shortcomings
Ability to collaborate and communicate with all levels within the organization
Problem analysis and problem resolution skills
Ability to define problems collects data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical and non-technical instructions
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plain and solid geometry
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables