Job Description

The Senior Fraud and Risk Account Executive position is responsible for managing Fraud, Risk and Customer Experience initiatives and revenue opportunities with one of Visa’s largest and most complex financial institution clients. This position is responsible for leading projects and collaborating with a variety of cross-functional Visa support teams, including Product, Technology, Account Management and Consulting, to deliver on Visa’s commitment to be the most reliable and secure digital payment network, across all lines of business (Consumer Credit, Consumer Debit, Small Business Credit and Debit, Commercial Card, etc.). The result of these efforts will be increased strategic value to the client, growing client and Visa revenue and strengthening executive relationships.

Essential Functions

Act as the Visa consultant to a top tier US issuer, bringing together domain expertise with deep knowledge of Visa’s Fraud and Risk solutions
Develop and execute sales strategies/account plans to identify, pursue and close new business opportunities and expand overall relationship
Partner with cross-functional teams to sell and deliver valued solutions to the client, helping the client to reduce fraud and operating costs and in so doing, create long term partnership
Develop trusting and productive relationships with client contacts from front-line associates to senior executives
Share and manage timely communication on a wide range of topics, including industry insights, data compromises, fraud trends, rule changes, etc.
Coordinate and host Quarterly Fraud Benchmarking meetings for client
Proactively identify and solve complex problems that impact the management, relationship, and direction of the business
Independently lead and manage on-site client visits with various client stakeholders
Prepare presentations, proposals and negotiate contractual relationships
Manage client reported issues in a timely and professional manner
Actively participate and lead various ad-hoc internal projects as assigned

Qualifications

Basic Qualifications

8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

5 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
3+ years Payments and / or sales business experience
Willingness to learn and execute effectives sales strategies for new payment products and services
Ability to develop, lead and close complex competitive sales efforts
Strong analytical and strategic planning skills
Proven ability to implement strategic initiatives with efficiency, professionalism and with demonstrated trouble shooting/problem solving skills
Confidence and ability to effectively create and deliver presentations to all audiences up to the executive levels
Ability to coordinate internal and external resources and nurture cross functional relationships
Ability to negotiate business agreements and enhance existing and new relationships
Demonstrated understanding of financial indicators to measure business performance and an ability to summarize business and financial data in a useful manner for planning and decision making

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.