Job Description
The Next Generation 9-1-1 Call Handling Demonstration and Sales Engineering team supports the Sales organization with evaluating a customer’s needs in regards to NG9-1-1 Call Handling solutions from our various solutions. Additionally, will assist with completing required Request for Proposal (RFP) and Quote request documents, recommendations for overall system design and identifying unique requirements for a given solution. The team will support the Sales Organization with customer meeting support, site walks and requirements gathering. Provide demo support for customer meetings, regional and national trade shows.
The Sr Solutions Demonstration Consultant will be responsible for but not limited to the following:
Manages presale opportunities and implementation of the identified complex projects; this comprises all stages of the projects, starting from scope definition until the final close of the project, involved in the entire integration process
The incumbent is responsible for the management of all aspects of the technical solution, Customer requirements and expectations within the projects
Defines directions and requirements to ensure timely implementation and quality of the technical solutions
Provide engineering services for Customers, including commissioning and testing Motorola equipment in accordance with technical requirements, documentation and contract obligations, system presentation for the internal/external customers
Directly responsible for the preparation of system bids, taking into account the customer's needs and the equipment available, as well as any modifications required in conjunction with the product group
Works with operations as well as other internal and external developers of the networking products and systems to meet customer's delivery requirements and meeting deadlines
Qualifications:
High school diploma or equivalent
3+ years of experience in one or more of the following: public safety, 911 communications, telephony architecture, network design, engineering, or sales
Knowledge of 911 Emergency Call Handling systems, related Equipment, Network and Telephony architecture strongly preferred
Support the Sales Team with customer meeting support, site walks and requirements gathering
Provide demo support for onsite customer meetings, regional and national trade shows
Work on detailed technical requirements for Request for Proposals (RFP)
Complete various system requirements documentation and participate in various project review and meetings
Excellent presentation skills preferred. Should be skilled with PowerPoint, drawing and diagramming tools (such as MS Visio or similar)
Strong verbal and written skills; fluency in English
Frequent travel will be required
Basic Requirements
High school diploma or equivalent
3+ years of experience in one or more of the following: public safety, 911 communications, telephony architecture, network design, engineering, or sales
Chicago, IL
Since 1928, Motorola has been committed to innovation in communications and electronics. Our company has achieved many milestones in its 85-plus year history. We pioneered mobile communications in the 1930s with car radios and public safety networks. We made the equipment that carried the first words from the moon in 1969. In 1983 we led the communications revolution with the first commercial handheld cellular phone and system. Today, as a global industry leader, excellence in innovation continues to shape our future.
Motorola Solutions connects people through technology. Public safety and commercial customers around the world turn to Motorola Solutions innovations when they want highly connected teams that have the information they need throughout their workdays and in the moments that matter most to them.
Our customers rely on us for the expertise, services and solutions we provide, trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries, we are able to enhance our customers’ experience every day.
Motorola Solutions serves more than 100,000 public safety and commercial customers in more than 100 countries. Our wide-ranging product portfolio has the tools you need to get the job done in any business. As an industry leader, we design and develop devices including radios and the infrastructure that supports them.
Our mission-critical design philosophy led to our new High Velocity Human Factors investigation, an area of cognitive research that helps us develop products for first responders by working with them in crisis situations to study their communication needs. We take what we learn in the field and bring it back to the lab to create products that will function under extreme conditions and networks that will reliably support those products.
Working with our global channel partner community, Motorola Solutions reaches an extensive customer base, from small businesses to Fortune 500 companies. Our focus is on developing integrated end-to-end solutions that deliver a clear return on investment, and our products empower individuals through seamless connectivity.