Client Services Rep
Posted on: 27 Feb 2022
Raleigh, NC
Job Description
JOB DESCRIPTION
Job Overview
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
Essential Functions
• Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
• Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
• Follows IQVIA data verification protocols.
• Researches, analyzes and responds to client inquiries that are routine in nature.
• Provides support to team for client service meetings at customer sites.
• May produce ad-hoc studies on demand.
Qualifications
• Bachelor's Degree Req
????? Two (2) years related work experience Req
• Experience in an IQVIA role preferred and pharmaceutical experience Pref
• Proficient in PC applications such as Excel
• Ability to communicate effectively with various levels in the organization (written and oral)
• Demonstrate problem solving, analytical and strong customer service skills
IQVIA Holdings, Inc.
Durham, NC
IQVIA is a leading global provider of information, innovative technology solutions and contract research services focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. IQVIA enables companies to rethink approaches to clinical development and commercialization, innovate with confidence as well as accelerate meaningful healthcare outcomes. IQVIA has approximately 61,000 employees in more than 100 countries, all committed to making the potential of human data science a reality. IQVIA’s approach to human data science is powered by the IQVIA CORE™, driving unique actionable insights at the intersection of big data, transformative technology and analytics with extensive domain expertise.
IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing the information that helps their customers drive human health outcomes forward. IQVIA’s insights and execution capabilities help biotech, medical device, and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific advances, in an effort to advance their path toward cures.
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IndustryConsulting
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No. of EmployeesApproximately 61,000
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Website
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Jobs Posted1682
