Job Description

About the Role:

Windstream’s team of Field Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise and carrier partners across the United States. Our team of Field Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that create long-term relationships. 

What You’ll Do: 

Install and repair residential and business communications services including telephone, internet, and video. 
Train and work with tools and test equipment to provide service of multiple different technologies and network designs. 
Recommend products and services that resolve their communications needs.   
Work in both buried and aerial plant requiring pole climbing and ladder skills. 
Safely operate and maintain clean and organized company service vehicle. 
Work in both inside and outside environments. 
Complete necessary safety training and follow safety standards and regulations.  
You will report to the Manager of Local Operations  

Our Benefits:  

Medical, Dental, Vision Insurance Plans 
Identify Theft, Legal, Auto & Home and Pet Insurance 
401K Plan 
Health & Flexible Savings Account 
Life and AD&D, Spousal Life, Child Life Insurance Plans 
Educational Assistance Plan 
Participation in Windstream’s benefit plans by employees in bargaining units is subject to the terms of their collective bargaining agreement  

Job Requirements

Do You Have?  

Basic technology and math skills 
Valid driver’s license and safe driving record 
Ability to distinguish colors in use of color-coded cable. 
Ability to use equipment with maximum load capacity of 275lbs. 
Ability to lift up to 50lbs, capable of working aloft. 
Ability to successfully complete required safety training. 
Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours. 
Ability to respond to after hour call-outs. 
High School Degree or GED equivalent 

Even Better:  

Customer service or sale experience. 
Certifications or training directly related to the position. 
Two-year technical degree in computers or electronics, or the equivalent in work experience.