Manager, Platform Development Product & Engineering
Posted on: 23 Feb 2022
Cupertino, CA | Santa Clara, CA
Job Description
Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The Channel Interactive Technology team manages a suite of systems and tools that enable world-class in-store demo experiences for millions of Apple customers worldwide. The Platform Development team is responsible for the demo content over-the-air (DCOTA) roadmap, in addition to a suite of on-device applications. As a Manager, Platform Development Product & Engineering, you will lead the team responsible for defining how our platforms and tools must evolve in order to deliver an extraordinary customer experience. This position requires a leader who can do the following - deeply understand the customer, work very well cross-functionally, see around corners, synthesize large amounts of complex technical information, and provide direction to a team responsible for multiple concurrent initiatives.
Key Qualifications
2+ years experience managing people
Experience working with and/or leading Engineering Program Managers and/or technical PMs
Strong communications proficiency, with experience pitching and influencing partners
Experience with requirements gathering and process mapping with a demonstrated ability to articulate and prioritize customer needs
Global problem solver who performs well in a fast-paced, ambiguous environment and can prioritize multiple projects under tight deadlines
Experience in designing functional testing, and writing test cases
Understanding of software development and the QA lifecycle
Proven leadership skills, with an ability to work with minimal direction and inspire cross-functional team members
Experience identifying gaps in the requirements or testing processes and generating solutions for continuous improvement
Experience with different project management philosophies and product development ideologies such as Waterfall, Agile and Design Thinking
Description
Your responsibilities will entail:
- Lead the product roadmap for demo content over-the-air (DCOTA)
- Mentor and develop a team of passionate and dedicated Engineering Program Managers
- Implement program & product governance including standardized timelines and feature status updates
- Step in, as needed, to drive communication with Core OS and IS&T Engineering development teams
- Drive quality out of the team including figuring out appropriate briefing process, feature kick-offs, radar tracking and follow-up actions
- Address first level issues for EPM team needs and relevant QA customer concerns
Education & Experience
BA/BS degree required
Apple
Cupertino, CA
Apple Inc. designs, manufactures, and markets mobile communication and media devices, and personal computers. It also sells various related software, services, accessories, and third-party digital content and applications. The company offers iPhone, a line of smartphones; iPad, a line of multi-purpose tablets; and Mac, a line of desktop and portable personal computers, as well as iOS, macOS, watchOS, and tvOS operating systems.
It also provides iTunes Store, an app store that allows customers to purchase and download, or stream music and TV shows; rent or purchase movies; and download free podcasts, as well as iCloud, a cloud service, which stores music, photos, contacts, calendars, mail, documents, and others. In addition, the company offers AppleCare support services; Apple Pay, a cashless payment service; Apple TV that connects to consumers’ TVs and enables them to access digital content directly for streaming video, playing music and games, and viewing photos; and Apple Watch, a personal electronic device, as well as AirPods, Beats products, HomePod, iPod touch, and other Apple-branded and third-party accessories.
The company serves consumers, and small and mid-sized businesses; and education, enterprise, and government customers worldwide. It sells and delivers digital content and applications through the iTunes Store, App Store, Mac App Store, TV App Store, Book Store, and Apple Music. The company also sells its products through its retail and online stores, and direct sales force; and third-party cellular network carriers, wholesalers, retailers, and resellers. Apple Inc. was founded in 1977 and is headquartered in Cupertino, California.
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IndustryInformation Technology
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No. of Employees132,000
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Website
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Jobs Posted4535
