Logistics Specialist/Customer Service Agent

Expeditors
0 reviews

Posted on: 13 Feb 2022

Brisbane, CA

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Job Description

Job Description

Maintain positive, strong relationships with customers and suppliers (Airline carriers, trucking companies and others involved)
Ability to read client specific operating procedures and successfully execute upon them
Ensure accurate and timely client billing
Assist in resolving accounting issues
Understand the department process flow to ensure smooth, accurate and timely freight process flow
Data entry using Expeditors proprietary programs and systems
Create accurate and timely documents for shipping purposes (Import/Export/Customs)
Document scanning
Meet compliance at all times by following internal and external regulations that are in accordance with government regulations
Track and Trace customer shipments as needed
Continually look for best practices and ways to improve operational efficiency and productivity
Other departmental duties as needed
Continuous learning and professional development

Qualifications

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Excellent computer skills (Excel, Word, PowerPoint)
Must Type 45WPM+
10-key by touch a plus
Functions efficiently in a high stress environment
Genuine curiosity about Logistics and Supply Chain Management
Willing to work overtime
Willing to learn, grow and prosper in a strong company culture

Additional Information

Local candidates only, no relocation offered

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
Education Reimbursement

Expeditors

Seattle, WA

Expeditors is a global logistics company headquartered in Seattle, Washington. The Company employs trained professionals in 176 district offices and numerous branch locations located on six continents linked into a seamless worldwide network through an integrated information management system.

Services include the consolidation or forwarding of air and ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation services, order management, warehousing and distribution, and customized logistics solutions.

At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 322 locations in 103 countries on six continents. As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.