Technical Customer Service Rep
Posted on: 8 Feb 2022
Assumption, IL
Job Description
AGCO has an exciting opportunity for a Technical Customer Service Representative in Assumption, Illinois. As a global leader in the design, manufacture and distribution of agricultural solutions; AGCO delivers effective, high-tech solutions for those working to feed the world’s population, from planting to storage and everything in between.
Grow with Us
As a Technical Customer Service Representative you will help support the Customer Service Team. You will need to work efficiently and effectively though the proper channels to help manage the dealer’s orders and requests to insure timely delivery of our products.
Your Impact
Assist with processing customer requests to facilitate commercial quote sales.
Assist internal teams (SIOP, Service Techs, Shipping, Outside Sales, Engineering, etc.) to process orders accurately and efficiently.
Assist with supporting dealers and support teams to solve dealer concerns and issues.
Assist with coordinating post sales activities gathering information for customers from the appropriate internal teams and systems.
Assist with facilitating dealer purchase order process so that dealer requirements are in-line with manufacturing/distribution capabilities.
Your Skills
1 years experience in Customer Service
Bachelors Degree preferred or equivalent experience
Previous Sales and technical experience a plus
Familiarity working directly with a dealer network
Ability to influence internal & external stakeholders
Positive attitude and open mind for change
Ability to stay focused on high priorities and drive projects to completion
Positively influence internal and external customers
Strong written and oral communication skills
Self-motivated in a fast paced and dynamic work environment
Knowledge of the Agricultural industry
Aptitude to organize, prioritize and execute multiple projects simultaneously
AGCO Corporation
Duluth, GA
AGCO is a global leader in the design, manufacture and distribution of agricultural equipment. Through well-known brands including Challenger®, Fendt®, GSI®, Massey Ferguson® and Valtra®, AGCO Corporation delivers agricultural solutions to farmers worldwide through a full line of tractors, combine harvesters, hay and forage equipment, seeding and tillage implements, grain storage and protein production systems, as well as replacement parts.
Our collection of brands is a large part of what makes AGCO so unique. Our brands are powerful. They’re modern. They're well-known brands like Challenger, Fendt, GSI, Massey Ferguson and Valtra. They are the ones that the world looks to each and every day. Making machines and equipment that respond to the world's ever-changing demands for food and fuel is what AGCO innovation is all about. Hybrids, telemetry-based tracking systems, flexible technologies that respond to regional farming variances and so much more. The future is happening now. And AGCO is at the forefront of it.
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IndustryManufacturing
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No. of Employees20,462
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Website
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Jobs Posted484
