Key Account Manager
Posted on: 7 Feb 2022
Charlotte, NC
Job Description
Solutions driven success.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
As the Key Account Manager, you will serve as the daily point of contact and relationship manager for our most important clients. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. Join us at XPO, and you’ll have a starring role in helping us continue to provide outstanding solutions for our global customers, while building a career you’ll love.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day:
Serve as an advocate and liaison for XPO’s top clients to ensure overall customer satisfaction
Expand current customer accounts through ongoing relationship development
Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
Ensure the integrity of the shipment and the XPO brand by following standard processes and procedures
Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations
What you need to succeed at XPO:
At a minimum, you’ll need:
Bachelor’s degree or equivalent related work or military experience
1 year of professional experience
It’d be great if you also have:
5 years of experience in a transportation sales environment
Excellent verbal and written communication skills
XPO Logistics
Greenwich, CT
XPO is a top ten global provider of transportation and logistics services, with a highly integrated network of people, technology and physical assets. We use our network to help customers manage their goods most efficiently throughout their supply chains. At the top of our value proposition is an intense customer service culture that connects our team worldwide. Our people focus on finding new ways to help our customers succeed, while becoming continuously more efficient ourselves.
Customer relationships are the lifeblood of our business. However, we never forget that our company has responsibilities to many other stakeholders as well: investors, employees, carriers, business partners, local communities and global society. When we say Let’s Move the World Forward, we’re speaking to the interests of all XPO stakeholders, as well as the world at large.
We put safety first – for each other, our communities and our environment. We do things the right way, the first time. Our workplaces are collaborative and supportive. We take care of each other and we constantly seek to improve the safety of our operations, from trucks and docks to warehouses and datacenters.
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IndustryTransport/Delivery Services
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No. of Employees100,000
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Website
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Jobs Posted6043
