ONEOK, Inc.

Systems Analyst II - System Administration

Posted on: 7 Feb 2022

Tulsa, OK

Job Description

JOB SUMMARY

Primary Responsibilities:
• Responsible for day-to-day troubleshooting, resolution and change management of all Networking equipment including Cisco Routers & Switches, Arista Switches, Cisco ASA & Palo Alto firewalls, Load Balancers and all other networking devices deployed in environment.
• Performs technical analysis and administration tasks on Cisco, Arista, Palo Alto, Load Balancers and network management tools. These tasks include: configuration and documentation, upgrade software/firmware, system patches; provide troubleshooting, fault isolation, preventive maintenance, technical support and problem-solving.

SKILLS/Requirements:
• Experience with configuring and maintaining Cisco Routers & Switches, Arista Switches, Cisco ASA & Palo Alto firewalls, Load Balancers.
• Understanding of IP networking, L2 & L3 network protocols (EIGRP, OSPF, RIP, BGP).
• Experience troubleshooting and building Site to Site VPN tunnels, LSVPN, PKI, Global Protect and Clientless VPN.
• Ability to analyze, troubleshoot and resolve complex system hardware, software, or networking related problems associated with a firewall environments.
• Implementation, and configuration of Cisco Routers & Switches, Arista Switches, Cisco ASA & Palo Alto firewalls, Load Balancers.

Preferred Certifications
• Cisco CCNA


 

Job Profile Summary

Perform problem management and configuration management related to IT infrastructure and support.

Essential Functions and Responsibilities

Manage problems which escalate beyond the status of incident. Coordinate the appropriate personnel to troubleshoot and resolve the problem
Perform root cause analysis on resolved problems. Design and develop appropriate monitoring or other proactive measures to prevent future occurrences
Mentor Tier II staff during problem resolution and root case analysis to increase efficiency and knowledge of Tier II personnel
Analyze and document the architecture and configuration of application infrastructure
Provide configuration and engineering for new technologies
Lead the support and configuration activities for technologies where you have been designated a subject matter expert
Complete tasks assigned in order to accomplish approved application and/or infrastructure change controls
Collaborate with other IT personnel on technology and support issues
Consult with applications and infrastructure personnel on new initiatives and the impacts they will have on infrastructure

Education

Bachelor's Degree in computer sciences or an equivalent combination of formal education and job-related experience

Work Experience

Experience in the support and function of:

Infrastructure hardware configuration
IP networking
Windows Server and/or Unix operating systems
Shared storage technologies
Virtualization technologies
Event monitoring, logging and data collection techniques

Training and experience relative to:

Operating systems software
Computer hardware
Networking
Communications
Security administration
Data base administration

ONEOK, Inc.

Tulsa, OK

ONEOK, Inc. (pronounced "One-Oak") is a diversified Fortune 500 corporation based in Tulsa, Oklahoma. ONEOK was founded in 1906 as Oklahoma Natural Gas Company, but It changed its corporate name to ONEOK in December 1980. It also owns major natural gas liquids (NGL) systems due to the 2005 acquisition of Koch Industries natural gas businesses.

ONEOK's Energy Services operation focuses primarily on marketing natural gas and related services throughout the U.S. Energy Services, which derives more than 84 percent of its earnings from the physical marketing business, showed an operating income increase of $26.5 million. Energy Services’ retail business participates in customer gas choice program in Nebraska and Wyoming.

On December 22, 2005, The ONEOK Foundation said it would donate $1 million this winter to assist residents in Oklahoma, Kansas and Texas with their energy bills.

In 2007, Fortune magazine named ONEOK the most admired company in the energy industry.

ONEOK's predecessor, Oklahoma Natural Gas Company (ONG), had been headquartered in an Art Deco building on the northwest corner of Seventh Street and Boston Avenue in Tulsa since 1928. In 1982, ONEOK chairman, J. E. Tyree, announced plans to demolish the ONG building and replace it with a new 16-story tower. However, this did not happen. Instead, ONEOK bought the Cities Service Company (later renamed Citgo) in August, 1982. The acquired company already had a project underway to build a high-rise headquarters building at Fifth and Boulder. ONEOK realized that it would be more economical to cap the planned structure at 17 stories and move its headquarters there, rather than to proceed with its original plan. It completed the new black granite and glass tower in 1984.

In 2009, ONEOK sponsored the construction of ONEOK Field, the new Tulsa Drillers minor league baseball stadium in downtown Tulsa.

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