Division Billing Coordinator
Posted on: 1 Feb 2022
San Antonio, TX
Job Description
Job Description
POSITION SUMMARY: With general direction, this role performs a variety of routine and non-routine moderately complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and also is responsible for related activities.
PRINCIPAL RESPONSIBILITIES:
Following standard operating procedures, this role prepares monthly billing adjustments, obtains required approvals and enters adjustments into the billing system.
Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction.
Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve identified discrepancies.
May calculate and prepare manual billings for non-routine, complex billing arrangements.
May gather and summarize supplemental billing information to accommodate customer billing requirements.
Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedures.
Posts cash receipts to customer accounts based on information from lock box reports and local cash receipt listings. Performs basic and routine research to resolve differences or unidentified / misapplied payments.
Posts payments as appropriate into the billing system to clear open obligations, or prepares remittance advices to accompany payments sent to the lock box or corporate office.
May accept credit card payment from customers over the phone and process recurring payments.
May complete customer set up in company billing system(s).
May act as a resource for less experienced personnel within the division or other divisions. This includes answering questions and providing training and support for others.
Performs other job-related duties as assigned.
QUALIFICATIONS:
Directly related experience in which incumbents have worked with customers in a billing function in a service based industry.
A thorough knowledge and understanding of billing transactions and processes.
MINIMUM REQUIREMENTS:
High school diploma or G.E.D.
A minimum of eighteen months related billing experience.
Republic Services
Phoenix, AZ
Republic Services, Inc., together with its subsidiaries, provides non-hazardous solid waste collection, transfer, recycling, disposal, and energy services for small-container, large-container, municipal and residential, and energy services customers in the United States and Puerto Rico. The company’s collection services include curbside collection of waste for transport to transfer stations, landfills, or recycling processing centers; supply of waste containers; and renting of compactors.
It is also involved in the processing and sale of old corrugated containers, old newsprint, aluminum, glass, and other materials; temporary waste and recycling collection services; and provision of landfill services. As of December 31, 2018, the company operated through 349 collection operations, 207 transfer stations, 190 active landfills, 91 recycling processing centers, and 11 salt water disposal wells, as well as 7 treatment, recovery, and disposal facilities in 41 states and Puerto Rico.It also operated 75 landfill gas-to-energy and renewable energy projects and had 129 closed landfills. The company was founded in 1996 and is headquartered in Phoenix, Arizona.
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IndustryWaste Management
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No. of Employees36, 000
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Website
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Jobs Posted2114
