Job Description

Come Join our Team! 
Henry Schein Orthodontics, a subsidiary of Henry Schein Inc, is a leading manufacturer of orthodontic appliances, clear aligners, and technology for the global orthodontic marketplace.  We provide innovative products, services, and solutions to help orthodontic practitioners deliver exceptional care to their patients, while concurrently building successful practices. In the USA, our products are marketed to orthodontic practitioners through a strong direct sales force, and internationally, our products are sold in more than 85 countries through 160+ distributors. We are dedicated to providing the orthodontic profession with high quality, innovative products and treatment solutions, backed by attentive customer service and educational support. At Henry Schein Orthodontics everyone is part of the team, with the same goal; to improve patient care and continue to “Advance the Future of Orthodontics” for generations to come.

This position is responsible to process dental impressions shipped from US based dental offices (i.e. general practitioners and orthodontists) into 3D digital file with use of 3Shape’s desktop scanner and software.

KEY RESPONSIBILITIES: 

15% - Receive impressions from external clinicians and log them into cloud-based database
15% - Sanitize impressions, preparing them for digital scanning
10% - Scan impressions through 3Shape desktop scanner or comparable scanner
10% - Reading and analyzing digital impressions through 3Shape software
10% - Digital (gingival) margin marking through 3Shape software
15% - Model building (plaster / stone pouring); Single and multiple unit digital design
10% - Process digital impressions file transfers to cloud-based database
10% - Responsible to store and keep records of impressions and stone/plaster models
5% - Participates in special projects and performs other duties as required

SKILL: 

Good understanding of the job and apply knowledge and skills to complete a wide range of tasks. Apply acquired knowledge of procedures and external regulations.

COMPLEXITY: 

Work on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.  May be responsible for making independent procedural decisions.

SUPERVISION: 

Work under minimal supervision and receive little to no instruction on daily work, receive general instruction on newly introduced assignments.

Qualifications
 

MINIMUM WORK EXPERIENCE: 

Typically 2 or more years of related experience.

PREFERRED EDUCATION: 

Typically High School education, vocational training and/or on-the-job training.

GENERAL SKILLS & COMPETENCIES: 

Very good time management skills and the ability to prioritize work and meet deadlines
Very good attention to detail and accuracy
Customer service oriented and ability to work with complex issues
Ability to plan and arrange activities
Very good interpersonal communication skills
Very good written and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work in a team environment
Ability to multi-task
Establish productive working relationships at multiple levels within the organization

SPECIFIC KNOWLEDGE & SKILLS: 

Experience in dental/orthodontic space essential - knowledge of dental anatomy, scanning and aligner therapy.
Responsible for performing the following duties in a professional way, supporting Ortho Organizers’ Quality Policy. Must understand, follow and comply with regulatory requirements as applicable to various processes.  An understanding of FDA Quality System Regulations (21 CFR 820) and ISO Standards (ISO 13485) is required.
Clearly communicate information and ideas.
Mathematical skills required (Add, subtract, multiply, or divide quickly and correctly).
Read and understand information and ideas presented in writing.
Ability to deal with problems involving several concrete variables in standardized situations