Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

SENIOR SALESFORCE AND AWS DEVELOPER

LIVE

WHAT YOU WILL DO

Let’s do this. Let’s change the world. In this vital role you will be part of the Patient Support Services (PSP) product team to deliver technology services and solutions that achieve strategies and business goals including insights and analytics on the Pulse Service platform.

This position is responsible for crafting and building secure, scalable solutions on the Salesforce.com (SFDC) Platform working with other Platform/Product Owners, Architects, and within the broader technology team to develop products aligned with standard methodologies. The candidate will support the development of the PSP Platform at Amgen. You will stay abreast of the Salesforce roadmap and capabilities, provide feedback to and develop standard methodologies, optimize engineering or release processes.

The Salesforce Developer will collaborate with various teams such as program management, development teams, operations, customer service, sales, brand/marketing, legal, and safety, to lend clarification and support to requirements definition at all stages of the product life cycle..

Recommend strategic technology solutions that align with patient services strategy and achieve the greatest business impact.
Handle day to day development activities on the salesforce.com platform using Apex, Visual Force, Lightning Web Components and Aura
Support the creation of customizations and integrations required to solution delivery
Lead major projects as a solution architect and guide/mentor junior resources within the team.
Model data structures aligning closely with health cloud and service cloud objects.
Develop custom applications using APEX, JavaScript, Visual Force, AJAX, HTML, CSS
Apply standard methodologies and experience to build Salesforce.com applications
Understand Salesforce security and apply the Organization-Wide Default, sharing patterns, profiles or permissions to your applications
Communicate software and system designs using UML.
Collaborate with team members to apply abstractions and service-orientation to foster scalability
Develop Test classes and automation to validate business logic and avoid production issues
Work closely with other developers in the team including business analyst, QA analyst and project managers
Research Salesforce.com capabilities as needed to suit business requirements, and provide a gap analysis
Develop estimates for projects

WIN

WHAT WE EXPECT OF YOU

We are all different, yet we all use our unique contributions to serve patients. The enthusiastic professional we seek is a developer with these qualifications.

Master’s degree and 4 years of Information Systems and/or Computer Science experience

Or

Bachelor’s degree and 6 years of Information Systems and/or Computer Science experience

Or

Associate’s degree and 10 years of Information Systems and/or Computer Science experience

Experience with SFDC Service Cloud/ Health Cloud in a call center environment
Working in a regulated industry such as healthcare or life sciences
Ability to work in a changing environment and prioritize multiple projects simultaneously
Superb interpersonal skills to work across and up through the organization, including partner/customer concern and mitigation of issues, risks, and business impacts
Advanced problem-solving capabilities and the ability to use constraints as opportunities
Working understanding of Agile, Scrum, Design Thinking, and Lean Startup principles
Experience with Tableau and other reporting and analytics tools
2+ years of experience developing and customizing Salesforce.com application via web services, Apex, SOQL, Aura, Lightning Web Components, Visual Force, Visual Studio Code, IDE, Data Loader, Reports and Dashboards
4+ years of working with clients and vendors developing solutions and supporting projects from requirements capturing to release management
Experience integrating Salesforce.com with other applications
Salesforce and/or AGILE Certifications
Experience with Amazon Web Services and/or Amazon Connect.

THRIVE

SOME OF THE VAST REWARDS OF WORKING HERE

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor