Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Medical Assistant reports to the Center Administrator and provides routine patient care within one's level of training and functions under the direction/guidance of the clinical supervisor and/or the physician in accordance with relevant state statutes.

Primary Responsibilities:

Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer
Represents the Company in a professional manner, following all Company policies and procedures
Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Demonstrate working knowledge of basic Medical Assistant principles and practices
Greets patients in courteous and polite manner
Under direction and supervision of physician, administers medications, administers immunizations, EKGs, ear washes, and other patient services.  Assists in simple office and minor surgical procedures.  Assists with the education of the patient and/or family as directed by the physician
Performs venipuncture under the direction of a physician or advance care practitioner
Demonstrate solid phlebotomy skills
Contacts patients as needed to give testing results instructions from the physician and scheduling of necessary visits
Conducts all front office functions as requested
Answers telephone inquiries and triage calls
Maintains patient medical records in accordance with Company policy and maintains proper assembly of medical records
All laboratory duties including drawing, spinning, prepping blood for testing and maintaining appropriate logs
Maintains equipment and adequate stock levels of consumables in laboratory area
Acts as liaison between all independent lab services and the center
Monitors OSHA compliance of center laboratory
Enters all test requisitions and encounters in the computer
Performs other duties as assigned
Consistent, punctual and reliable attendance
Travel may be required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High school graduate, GED or equivalent
Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross) or be able to obtain within 90 days of employment
Graduation from an accredited Medical Assistant program with a MA school diploma, or relevant and equivalent medical assisting experience
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA)
2+ years of relevant back office, medical assisting experience for those without an accredited Medical Assistant diploma or RMA or CMA designation; CMA or RMA will be considered in lieu of experience