Credit Specialist - ICC International Currency Card
Posted on: 5 Jan 2022
Sussex, WI
Job Description
In your role you must be:
An excellent communicator with outstanding social skills
Confident taking initiative and making judgement calls
Highly empathetic with an accomplished telephone manner
Able to use negotiation and relationship leadership skills to provide win-win outcomes
A team player, working in a highly encouraging and collaborative environment
Ensure strict ID verification and compliance with data protection to safeguard sensitive accounts
Uphold the American Express brand image and customer loyalty through outstanding customer service
Work to the highest standards with a balanced delivery of both customer experience and shareholder value
Engage with our internal and external partner teams to ensure the right support is provided
Computer Literate
Well-presented and professional
Passionate about American Express and customer service
Be flexible and adaptable
American Express
New York, New York
American Express Company, together with its subsidiaries, provides charge and credit payment card products, and travel-related services to consumers and businesses worldwide. It operates through three segments: Global Consumer Services Group, Global Commercial Services, and Global Merchant and Network Services. The company’s products and services include charge and credit card products, as well as other payment and financing products; network services; expense management products and services; travel-related services; and prepaid products.
Its products and services also comprise merchant acquisition and processing, servicing and settlement, point-of-sale marketing, and information products and services for merchants; and fraud prevention services, as well as the design and operation of customer loyalty programs. The company sells its products and services to consumers, small businesses, mid-sized companies, and large corporations through online and mobile applications, third-party vendors and business partners, direct mail, telephone, in-house teams, and direct response advertising. American Express Company was founded in 1850 and is headquartered in New York, New York.
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IndustryBanking/Financial Services
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No. of Employees59,000
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Website
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Jobs Posted1119
