Etsy, Inc.

Senior Product Designer, Marketplace Compliance

Posted on: 29 Dec 2021

San Francisco, CA

Job Description

What’s the role?

Etsy is home to a wide variety of markets across the globe, with a core focus on the US, UK, Canada, France, Germany, and Australia.

The Compliance team is responsible for making sure that the Etsy marketplace aligns with legal and regulatory obligations for our worldwide community of buyers and sellers. We achieve this by working closely with multi-functional compliance leaders to ensure we're solving for core regulatory requirements and business objectives.

This is an exciting opportunity to join a newly formed team that is rethinking how both Etsy and our sellers see continued success across our rapidly growing marketplace. Our mission is to bring a customer-centric product vision to life as we make Etsy a safe, trusted, and encouraging place to conduct business!

What product design is like at Etsy?

Typically, product designers at Etsy work in a squad with a product manager, 3-5 engineers, researcher and analyst. Together they drive their own part of Etsy, deliver solutions to challenging problems and get feedback directly from customers.

Day to day, it looks like:

Discovering insights, opportunities, and requirements
Testing prototypes and hypotheses with users to collect feedback
Launching experiments and evaluating how they perform and how to iterate
Sharing your work to peers and leadership, async and in-person
Taking part in weekly design critiques, workshops, all hands and squad meetings
Thinking and writing about your process and documenting your decisions

 We are considering remote candidates based in the United States for this position. Etsy offers three different work modes to meet the variety of needs and preferences of our team: Flex mode for candidates who are comfortable traveling to an office location 2+ times per week, Remote mode, and Office-based mode. Learn more about our flexible work modes and vaccination policy here.

Qualifications

Senior level at Etsy means:

Runs independently or gives direction to designers within your team
Leads workshops and effectively align the group around a vision and approach
Has a track record of designing complex flows and customer journeys
Thinks and designs at a system level, not just interface elements or pages
Regularly makes use of your soft skills: listening, negotiating, decision-making
Spends time providing mentorship to other designers
Plays a key part in hiring, onboarding, and improving our team’s culture and engagement

Qualities we value in designers:

Effective articulation of ideas and design solutions
Expressing feedback with kindness and candor
Tolerance for ambiguity and healthy curiosity
Translation of quantitative & qualitative insights into design decisions
Contribution to our culture: motivation, optimism, quality, integrity

Etsy, Inc.

Brooklyn, NY

Etsy is the global marketplace for unique and creative goods. It’s home to a universe of special, extraordinary items, from unique handcrafted pieces to vintage treasures.

In a time of increasing automation, it’s our mission to keep human connection at the heart of commerce. That’s why we built a place where creativity lives and thrives because it’s powered by people. We help our community of sellers turn their ideas into successful businesses. Our platform connects them with millions of buyers looking for an alternative—something special with a human touch, for those moments in life that deserve imagination.

As a company, we strive to lead with our guiding principles and to help spread ideas of sustainability and responsibility whose impact can reach far beyond our own business.

How Etsy Works

Our global marketplace is a vibrant community of real people connecting over special goods. The platform empowers sellers to do what they love and helps buyers find what they love.

Sell extraordinarily

With low fees, powerful tools, and support and education, we help creative entrepreneurs start, manage, and scale their businesses. Want to become an Etsy seller? All it takes is 20 cents to get started.

Buy extraordinary

From the specific to the unexpected (or custom-made), our search tools help buyers explore all the special one-of-a-kind items offered by Etsy sellers. Our Journal and Editors Picks curate exciting trends and ideas discovered in the marketplace by our own team.

Shop securely

We provide the technology behind the Etsy marketplace, helping buyers and sellers connect and exchange on Etsy. Keeping those connections safe, fun and secure is our priority, and we’re always here to help.

  • Industry
    E-commerce
  • No. of Employees
    1,250+
  • Website
  • Jobs Posted
    1171

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