What Your Impact Will Be:
* Treat all guests equally and respectfully. Service all guests with proper etiquette and according to AG standards, including but not limited to: delivering food and beverages, suggestively upselling, tables are checked and maintained throughout the seating by filling drinks, clearing, and resetting tables.
* Initiate conversations with customers and provide them with personalized attention. Display positive, friendly demeanor and passion for working in a child friendly environment.
* Use sound judgment with challenging service situations, react quickly and professionally, and involve a supervisor when needed.
* Manage special requests and birthday information accurately and timely. Assisting with parties and storewide special events, stocking supplies, and other projects as requested by a supervisor.
* Follow food safety guidelines, including but not limited to: proper food labeling and storage, FIFO, foods stored at proper temperature, and avoiding cross-contamination.
* Have knowledge and understanding of local and state health sanitation laws.
* Company guidelines on safety and sanitation are followed for personal hygiene.
What We’re Looking For:
* ServSafe certification, preferred.
* 1 to 2 years of experience, preferred.
* Experience working with children, preferred.
* Impeccable customer service skills.
* Must be able to work a flexible schedule, including nights, weekends and holidays.
El Segundo, CA
Mattel is a leading global children's entertainment company that specializes in design and production of quality toys and consumer products. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic franchises, including Barbie®, Hot Wheels®, American Girl®, Fisher-Price®, Thomas & Friends® and MEGA®, as well as other popular brands that we own or license in partnership with global entertainment companies.
Our offerings include film and television content, gaming, music and live events. We operate in 40 locations and sell products in more than 150 countries in collaboration with the world's leading retail and technology companies. Since its founding in 1945, Mattel is proud to be a trusted partner in exploring the wonder of childhood and empowering kids to reach their full potential.