Zimmer Biomet

Program Development Associate

Posted on: 16 Dec 2021

Cleveland, OH

Job Description

Job Summary

Zimmer Biomet is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

The ROSA Program Development Associate builds successful programs by aligning with key Hospital and Facility stakeholders (including surgeons, OR and other facility staff as necessary), ROSA Capital sales colleagues, ROSA Program Development Managers and local implant teams to onboard and subsequently drive system utilization with the ROSA™ Robotic Knee Platform.

Principal Duties and Responsibilities

• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system • ROSA Robotic Knee system and procedure expert • Partners with Program Development Managers and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during ROSA Knee cases • Supports advanced technology upgrades as required • Provides on-site support for product demonstrations and educational initiatives to build local and regional market awareness • Responsible for key administration duties • Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances. • Follow all internal communication and documentation policies (QA). • Attend product trade shows and annual trainings as required Provides support for MedEd events as required

Expected Areas of Competence

- Proven track record of achieving strong results
- Strong interpersonal and communication skills
- Strong presentation and demonstration skills

Education/Experience Requirements

• Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred. Associate’s degree with equivalent experience will be considered. Minimum of 2-3 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience

Zimmer Biomet

Warsaw, IN

Zimmer Biomet has been based in Warsaw since it was founded in 1927. Today, Zimmer Biomet has operations in more than 25 countries around the world and sells products in more than 100 countries.

Our global team designs, manufactures and markets effective, innovative solutions that support orthopaedic surgeons and clinicians in alleviating pain and improving the quality of life for people  around the world. Our musculoskeletal technologies and a wide range of related products and services make us partners to healthcare providers in more than 100 countries.

We're building on a strong history of success to enhance the value we provide to healthcare providers and their patients. Zimmer Biomet maintains world-class scientific facilities and resources and collaborates with leading clinicians and researchers around the world. We share a commitment with healthcare providers to find the best technologies, treatments and solutions to deliver high quality, cost-effective patient care.

For nearly 90 years, Zimmer Biomet has been a driving force in the rapidly growing musculoskeletal healthcare industry. With an unwavering
focus on the needs of patients and surgeons, Zimmer Biomet is an industry leader.