Senior Program Manager, Analytics
Posted on: 13 Dec 2021
Seattle, WA
Job Description
What you’ll do:
Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data
Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
Create and implement precise management plans for every project, with attention to transparent communication at all levels
Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
Determine and develop user requirements for systems in production, to ensure maximum usability
Partner with other stakeholder teams across business units (i.e., recruiting, finance, business operations, human resources, developers, capitalization) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
Author and update internal documentation, and formally initiate and deliver requirements and documentation
Conduct systems analytics to maximize effectiveness and troubleshoot problems
Act as the jira workflow initiative lead for Workforce planning systems, be a subject matter expert, and drive initiative planning for the developers to begin work, drive user acceptance testing for the project and own adoption sign-off.
Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Who you are:
Bachelor’s or Master’s degree in IT or Computer Science or equivalent experience
5+ years of proven experience in an analytics and systems development capacity
High proficiency with SQL language preferred and database management
Proven analytical abilities
Practical experience generating process documentation and reports
Excellent communicator with the ability to translate data into actionable insights
Strong working knowledge of relevant Microsoft applications, Advance excel skills, Tableau, Power BI, etc.
Proven capabilities in project and user-testing management
Proven development of innovative and impactful systems solutions
Extensive experience with data visualization
Highly proficient technical writing capabilities
Expedia
Bellevue, WA
About Expedia Group
Our mission is to revolutionize travel through the power of technology.
Collectively, the Expedia Group brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. The Expedia Group portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers consumer travel demand from nearly every continent to nearly 149,000 hotels and hundreds of airlines, tour operators, car rental companies and destination services supply partners
Expedia, Inc. is revolutionizing travel through the power of technology, and the eCP team is at the heart of that mission. eCP provides a premier platform of eCommerce technologies and services operating at global scale to support our rapidly growing family of brands.
Together, we enable each of our customer transactions to flow seamlessly from the click of the 'book' button on one of our brand sites all the way through to a magnificent travel experience. By bringing together product, technology and operations, we accelerate innovation, enable test and learn, and constantly push ourselves to evolve and innovate for the business.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.
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IndustryInformation Technology
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No. of Employees22,615+
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Website
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Jobs Posted496
