Technical Service Specialist
Posted on: 7 Dec 2021
Alpharetta, GA
Job Description
The Technical Service Specialist position is a critical role within the Surgical RD&E team. This team member will create, revise and review labeling, IFUs, Inserts and external artwork to meet required regulations and comply with internal regulatory and quality systems. He or she is responsible for the label record data management within the Software System and will support manufacturing in resolving labeling issues.
This position requires a detail-orientated individual with practical problem-solving and communication skills (verbal and written) to support varying projects, that impact branded and external OEM medical device products. This individual will be required to interact closely with RD&E team members and cross-functional partners in Marketing, Regulatory, and Quality.
What you will do
Create, revise, and maintain product labeling including but not limited to Packaging Labels, Instructions for Use, and External Purchased or Supplier-Printed Labeling using Labeling System, Bartender, Adobe Illustrator, and InDesign.
Managing label record data in the labeling system.
Manage attachments and links within the System
Manage workflow submissions within the System
Problem-solving and developing solutions for labeling and printing issues.
Manage translations with the translation supplier(s) and coordinate load to system.
Support artwork, symbol and component development and coordinate load to system.
Act as Subject Matter Expert (SME) to support label requirements and standardization with internal and external cross-functional teams.
Follow all Ecolab’s SOPs and WI.
Function within all quality systems and regulations, particularly related to medical devices
Basic Qualifications
Associate Degree
2+ years of R&D experience
Experience with Microsoft Outlook, Excel, PowerPoint, and Word
Experience working with labeling software specific programs; preferably, Illustrator, Bartender, Photoshop, Adobe Pro, InDesign
Experience working within a regulated environment, preferably Medical Device, Aerospace, Automotive
Preferred Qualifications
Quality oriented with high level of attention to detail
Works under general supervision on assigned tasks or portions of a project
Ability to be self-motivated
Ability to work within a team
Problem-solving and communication skills
Good learning agility: comfortable learning and working on projects that may be in unfamiliar areas
Ecolab Inc.
St Paul, MN
Ecolab Inc. provides water, hygiene, and energy technologies and services worldwide. The company operates through Global Industrial, Global Institutional, Global Energy, and Other segments. The Global Industrial segment offers water treatment and process applications, and cleaning and sanitizing solutions primarily to industrial customers within the manufacturing, food and beverage processing, transportation, chemical, primary metals and mining, power generation, pulp and paper, pharmaceutical, and commercial laundry. The Global Institutional segment provides specialized cleaning and sanitizing products to the foodservice, hospitality, lodging, healthcare, government, education, and retail industries. The Global Energy segment offers the process chemicals and water treatment needs of the petroleum and petrochemical industries in upstream and downstream applications under the Nalco Champion name.
This segment also provides additives for drilling and well stimulation, corrosion inhibitors, oil and water separation, scale control, paraffin and asphaltene control, biocides, hydrate control, hydrogen sulfide removal, oil dispersants, foamers and anti-foamers, flow improvers, anti-foulants, crude desalting, monomer inhibitors, anti-oxidants, fuel and lubricant additives, and water treatment.
The Other segment offers pest elimination services to detect, eliminate, and prevent pests, such as rodents and insects in restaurants, food and beverage processors, educational and healthcare facilities, hotels, quick service restaurant and grocery operations, and other institutional and commercial customers.
This segment also produces and sells colloidal silica for binding and polishing applications in semiconductor, catalyst, and aerospace component manufacturing, as well as chemical industries. Ecolab Inc. sells its products through field sales and corporate account personnel, distributors, and dealers. The company was founded in 1923 and is headquartered in St. Paul, Minnesota.
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IndustryScience/Research
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No. of Employees49, 000
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Website
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Jobs Posted1053
