Job Description

General Responsibilities
 

We are Thankful for you! We are looking for Customer Service Associates with a passion to drive customer satisfaction. If this is you and you’re ready for your next destination then you have cruised to the right spot!

Apply today and shift your career into drive for tomorrow!

How to Drive your future in working with Hertz:

Consult customers on Hertz rentals
Ensure positive customer experience, making Hertz #1 in car rental company experience
Peruse customers on additional services
Strong communication and multitasking skills
Conduct vehicle service and maintenance to ensure customer satisfaction
Have a valid driver’s license with acceptable driving record
Be at least 20 years of age
High School diploma or general equivalency diploma required.

All employment is contingent on the successful completion of a background screen and drug screen,- (note: the use of marijuana will not be tested as a condition of employment).

Do you like to have different types of assignments and variety in your work?  Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert.  Even in difficult situations, you have great tact and charm.

Is this you?  Then we need you on our team!

As a Customer Service & Sales Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental.  You will not only process customer rentals, but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.

This position includes a rewarding compensation and benefits package: 

Overtime hours are compensated at 1.5 times your hourly rate 

Includes full range of medical, dental, vision, 401K benefits offerings
Uncapped monthly sales incentives
Potential for top sellers to make over $100K annually 

You will be responsible for a wide variety of assignments, including:

Qualifying and processing customer rentals with accuracy and detail.
Persuasively selling optional services.
Processing customer rental returns.
Conducting vehicle service and maintenance.

Essential Requirements
 

Job Qualifications:

Previous customer service experience and sales skills.
Ability to work in a fast paced environment with a variety of tasks.
Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
Detail oriented.
Computer literate.
Proficiency in English.
Must have a valid driver's license, be 20 years of age, with an acceptable driving record
Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required

Physical Requirements:

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.