Sysco

Inside Sales Representative (Customer Service)

Posted on: 2 Dec 2021

Arlington, TX

Job Description

JOB SUMMARY


This is a Sales & Marketing position responsible for focusing on account penetration opportunity sales from a local (operation company) OPCO facility (with minimal travel), performing sales activities to achieve sales and profit objectives assigned, ensuring the highest level of customer satisfaction through customer service activities, and overseeing collection activities.
 

RESPONSIBILITIES

Performs sales activities for the assigned customer base and provides customer support from the local (operation company) OPCO facility.
Conducts outbound calls to external customer base.
Responsible for penetrating and growing market share of assigned accounts.
Responsible for increasing customer retention.
Sells, via the phone and other media, all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.
When necessary, performs merchandising research of product discounts, product services information, special offers and/or company promotions.
Maintains, product information and prices, merchandising materials, call lists and lead lists to enhance sales activities through planning activities based on accurate and precise information.
Completes and up-dates all applicable sales forms and call reports to ensure a complete and timely flow of sales information.
When possible, sells excess and/or obsolete inventory items, as identified, through special customer contacts and sales techniques to reduce product waste and unsatisfactorily high inventory levels.
Works with SYSCO specialists, manufacturing representatives, and brokers in supporting company promotions or obtaining information on products or services.
Attends and participates in informational seminars, learning-based meetings, and other sessions to advance individual knowledge of sales techniques, product specifications, and department functions.
Attends all department sales meetings, as scheduled and participates in other activities as requested. Reports on industry and market competition as requested and assists with reviewing inventory levels.
Promotes positive working relationships with all internal and external customers.
Performs related duties as assigned.


QUALIFICATIONS

Education

High school diploma or general education degree (GED);
one to three months related experience and/or training; or equivalent combination of education and experience.
Bilingual in Spanish preferred

Sysco

Houston, TX

Sysco Corporation, through its subsidiaries, markets and distributes a range of food and related products primarily to the foodservice or food-away-from-home industry. It operates through three segments: U.S. Foodservice Operations, International Foodservice Operations, and SYGMA. The company distributes a line of frozen foods, such as meats, seafood, fully prepared entrees, fruits, vegetables, and desserts; a line of canned and dry foods; fresh meats and seafood; dairy products; beverage products; imported specialties; and fresh produce.

It also supplies various non-food items, including paper products comprising disposable napkins, plates, and cups; tableware consisting of China and silverware; cookware, which include pots, pans, and utensils; restaurant and kitchen equipment and supplies; and cleaning supplies. The company serves restaurants, hospitals and nursing homes, schools and colleges, hotels and motels, industrial caterers, and other foodservice venues. As of February 25, 2019, it operated 330 distribution facilities worldwide. Sysco Corporation was founded in 1969 and is headquartered in Houston, Texas.

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