Job Description

DISH is a Fortune 200 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

The In-Home Services (IHS) Training team is seeking a Training Coordinator to help us deliver a best-in-class new hire experience for technicians participating in new hire onboarding virtually and in-person. This person will manage all training inventory for assigned locations, including tools, uniforms, and training materials. Additionally, they will support new technicians with uniform and PPE ordering, access management, and assisting with any travel logistics as needed. This position requires a high degree of ownership, communication, and attention to detail.

Responsibilities

This person must be self-motivated, curious, independent, detail-oriented and driven to carry out the following primary responsibilities:

Serve as a liaison between new hires, local office management, and trainers to ensure a best-in-class new hire experience
Ensure new hires have the necessary equipment and materials to successfully participate in training
Plan, promote and oversee logistics for in-person training events, including coordinating facilities, equipment, and meals as needed
Work with recruiting and Training Managers to provide communications to new hires about training logistics
In coordination with the travel team, assist with any travel logistics for technicians as needed
Manage all training inventory at assigned locations, including completing physical inventory audits and cycle counts, handling defects, and placing orders and shipments to required offices
Orders, maintains base stock inventories, and handles all shipment logistics for issuing new hire uniforms, badges, and PPE
Work with the Fleet and Inventory teams to effectively manage training inventory, make recommendations on process improvements, and implement changes

#LI-JM2

A successful Training Coordinator will have the following qualifications:

Bachelor’s degree preferred and one year of related experience in a relevant field such as event coordination, operations, training, inventory management, or similar relevant field 
Strong organization, project management, problem solving, and communication skills to address a wide variety of audiences
Knowledge and understanding of inventory and logistics concepts
Elevated level of computer expertise including use of spreadsheets and presentation applications. (Excel/Google Sheets, Google Suite, etc.)
Meticulous organizational skills, high attention to detail, and delivery on commitments
Excellent customer service, technical support, and interpersonal skills
Very adaptable, and able to handle multiple competing priorities and duties in a fast-paced, result-driven, time-critical environment with minimal daily oversight