Job Description

DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

As a Senior Instructional Designer with the Sales Learning Experience Design (LXD) team, you will contribute to driving top sales and retention performance by creating learning experiences that prepare learners to excel in their roles. Whether it’s engaging learning experiences in group settings or self-paced independent learning solutions, LXD’s priority is to enable our internal and external customers to build expertise and job skills in an efficient, effective, and easy to learn manner.

In this role, primary responsibilities include, but are not limited to:

Design, develop, maintain eLearning and instructor-led training and work in a variety of mediums – including digital, print, webinars, classroom guides, job aids, and video – to develop materials that are interactive, appealing, and useful for your target audience.
Work cross-functionally with all levels of the organization and build strong collaborative relationships.
Independently represent the department at key initiative meetings to identify needs, evaluate level of effort, and recommend solutions.
Facilitate team professional development by regularly contributing to the team’s online work spaces, team meetings, and/or leading team workshops.
Provide regular review and feedback on peer projects including, when necessary, providing approval.
Recognize and resolve quality gaps, carefully monitoring the details and quality of one's own and others' work.

Continuously monitor and evaluate current products, practices, and processes for relevance and improvement.
Understand business unit drivers and key metrics and their impact on the business.
Monitor and research current and upcoming business initiatives, and make recommendations based on findings.
Define and drive team goals and development.
Manage overall project delivery and/or process development.
Manage and deploy content using Learning Management Systems.
Explore learning measurement solutions using xAPI (previous experience with xAPI not required).

A successful Senior Instructional Designer will have the following:

Master’s degree in Learning & Development, Instructional Design, or Education.
7+ years in an instructional design role.
Must provide a portfolio of work samples.
Experience designing and developing training materials for adult learners, or an equivalent combination of education and relevant professional experience.
Experience with Javascript or xAPI is a plus.
Strong instinct for visual layout and graphic design principles.
Excellent organizational and time management skills, and attention to detail, including strong editing skills.
Experience with Adobe Creative Suite, Articulate 360, and Google Suite (or equivalent authoring tools).