Job Summary:
The Coordinator, Training & Documentation supports the implementation of crew training, onboarding, and documentation of protocols and process across productions globally. The Coordinator, Training & Documentation will report into the Manager, Training & Documentation.
Responsibilities:
Creates and maintains various crew trainings weekly using Zoom Webinar.
Reconciles attendee reports and accurate attendee data via tracking rosters across productions.
Schedule and support all stakeholders involved in crew training including facilitators, panelists, and send communication/calendaring accordingly.
Maintain training metrics and reporting, demonstrating company's adherence to training compliance.
Coordinate with talent acquisition on new health and safety (H&S) team members to schedule onboarding, crew training, and other training as needed.
Enhance operational how-to guides for crew training with a strong focus on process improvement and identifying opportunities for efficiency.
Creates and updates technical documentation for H&S team as well as production teams
Escalate issues, inquires, and suggestions to Manager, Training & Documentation and/or Director, Crew Experience
Basic Qualifications:
Experience with operations with a strong focus on organization and customer service
Experience creating and maintaining technical training documents and operating guides
Strong organizational skills including project management and attention to detail
Strong proficiency with Microsoft Office Software including Excel and PowerPoint and also Word, Outlook, virtual technology (e.g. Zoom), cloud-based storage platforms
Ability to work independently while also being collaborative and effectively working with multiple levels of leadership and stakeholders
Experience working in either a corporate environment or production management role and comfortable communicating with all levels in both
Flexible attitude and driven work ethic in an ever-changing and evolving landscape
Preferred Qualifications:
Comfortable and willing to deliver training and communication virtually via Zoom
Desire to continue development of production industry knowledge
Flexibility with schedule to connect with teams in various time zones
Burbank, CA
The Walt Disney Company, commonly known as Walt Disney or simply Disney, is an American diversified multinational mass media and entertainment conglomerate headquartered at the Walt Disney Studios in Burbank, California.
Disney was originally founded on October 16, 1923 by brothers Walt and Roy O. Disney as the Disney Brothers Cartoon Studio; it also operated under the names The Walt Disney Studio and Walt Disney Productions before officially changing its name to The Walt Disney Company in 1986. The company established itself as a leader in the American animation industry before diversifying into live-action film production, television, and theme parks.
Since the 1980s, Disney has created and acquired corporate divisions in order to market more mature content than is typically associated with its flagship family-oriented brands. The company is known for its film studio division, Walt Disney Studios, which includes Walt Disney Pictures, Walt Disney Animation Studios, Pixar, Marvel Studios, Lucasfilm, 20th Century Fox, Fox Searchlight Pictures, and Blue Sky Studios. Disney's other main divisions are Disney Parks, Experiences and Products, Disney Media Networks, and Walt Disney Direct-to-Consumer & International. Disney also owns and operates the ABC broadcast network; cable television networks such as Disney Channel, ESPN, Freeform, FX, National Geographic Network, and A&E Networks; publishing, merchandising, music, and theater divisions; and Walt Disney Parks and Resorts, a group of 14 theme parks around the world.
The company has been a component of the Dow Jones Industrial Average since 1991. Cartoon character Mickey Mouse, created in 1928 by Walt Disney and Ub Iwerks, is one of the world's most recognizable characters, and serves as the company's official mascot.