What you’ll be doing (ie. job duties):
Work closely with the Senior Program Manager, Listings, and the Listings Team
Collaborate closely with cross-functional teams including Product Management, Data Science, Business Development, Legal, Compliance, Security and Customer Experience to implement and improve systems and processes.
Establish and maintain workflows to support various programs in the crypto asset lifecycle, including asset issuer engagement, information research and intake, internal compliance and reviews, and new program introductions.
Support efforts to improve data integrity across the entire onboarding funnel, measure process performance, and identify process improvement opportunities.
Work alongside learning and development partners to create effective systems, process, and best practice training; measure ongoing training effectiveness.
Coordinate stakeholder alignment to create short-term and long-term program roadmaps to support business needs.
Create executive-facing reports and presentations regarding team KPIs and accomplishments.
Support implementation of technology solutions and process automations efforts to improve workflow visibility, enhance controls and improve process efficiency.
What we look for in you (ie. job requirements):
5+ years program, project or growth experience
Bachelor's degree from an accredited university
Proven track record of handling large-scale projects across a variety of cross-functional teams
Solutions oriented with a curious & analytical mindset
Demonstrated data-driven decision making or quantitative analysis skills
Excellent communicator who can influence a wide range of partners, facilitate training to large groups, and is comfortable presenting to senior leaders
Experience working at a tech company or has a track record of quickly ramping up on complex projects/environments.
Able to handle multiple stakeholders and priorities simultaneously
Ability to thrive in ambiguous environments
Excited about unlocking the crypto economy
San Francisco, CA
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy and increase economic freedom around the world.
In 2012, Coinbase had the radical idea that anyone — anywhere — should be able to easily and securely access Bitcoin. We see cryptocurrency as the future of money and a catalyst for creating an open financial system around the world.Today, more than 43 million people* in over 100 countries trust Coinbase to buy, sell, store, use and earn cryptocurrency.
Our mission is to create an open financial system for the world.
An open financial system is one that is not controlled by any one country or company (just like the internet did for distributing information). We think this is the highest leverage way to bring about more economic freedom, innovation, efficiency, and equality of opportunity in the world. We have a ten year plan to get there.
Imagine if every payment in the world was as fast, cheap, and global as sending an email.
Imagine if anyone who had an idea for a product could have customers all over the world from day one.
Imagine if anyone with a smartphone had access to the same financial services we enjoy in the developed world.
An open financial system can be a great equalizer and lift billions out of poverty while accelerating the pace of innovation around the world. This is the best way we know to change the world.
Our Priorities
01. Be the most trusted
We filter all decisions through the question: "Will this make Coinbase the most trusted name in our space?" Trust is the sum of every customer interaction. It requires world-class security, compliance, technology, support, design, and more.
02. Be the easiest to use
Digital currency is a powerful technology — but its benefits are limited by how easy it is for people to use. We excel at making great products that bring the benefits of digital currency to everyone.
Coinbase Values
01. Clear communication
We share information efficiently, improving collaboration and productivity.
We’re succinct, candid, and kind.
We practice active listening.
We talk to people directly about issues, instead of concealing or choosing gossip.
02. Positive energy
We’re optimistic about the future and determined to get there.
We co-create solutions instead of choosing blame and criticism.
We create moments of play at work.
We take care of each other, and help each other grow.
03. Continuous learning
We see every situation as an opportunity to learn.
We’re more interested in learning than being right.
We value giving and receiving feedback.
We learn from and mentor those around us.
04. Efficient execution
We do our best work quickly by working smarter, not harder.
We value completing tasks, instead of just talking about them.
We prefer automation over manual work.
We prioritize, focusing on the 20% that will get us 80% of the impact.