Credit Karma

Executive Creative Director (Senior Director)

Posted on: 13 Nov 2021

Charlotte, NC

Job Description

What you’ll do:

Set the creative bar (we like it high) for the brand and deliver great work that works
Advocate for the department as whole—be a vocal leader for your brand vision and help the organization (functional partners up through C-suite leadership) see the power of creative as a business driver 
Coach and inspire a large team of copywriters, designers and art directors 
Lead with empathy and inclusivity, and actively nurture career development for all team members
Build relationships with cross-functional partners and performance marketers to understand key business problems and bring a strong perspective on how creative can help solve
Scale creative ideas up or down as needed to nail the brief while staying on budget and accomplishing business goals
Partner with the Director of Creative Strategy & Production to co-lead a department of 40+ people

What’s great about the role:

Work at a mission-driven company, where your creativity could help over 100 million people improve their financial situations--there aren’t many opportunities in marketing that are this rewarding
Unique opportunity to make your mark on an entire brand, further defining and pushing boundaries to make Credit Karma mean more to people 
It’s an exciting time with many new game-changing products being introduced, so there are plenty of interesting creative problems to sink your teeth into
You will be managing a very talented team of creatives with a mix of backgrounds from both in-house and advertising agencies
Direct access to the Chief Marketing Officer at all times to bounce ideas off of

Minimum Basic Requirement:

10+ years of experience as Creative Director, including at least 2 years of Creative leadership experience in-house 
Experience leading and developing a team of copywriters, designers and art directors at all experience levels
A proven track record of creating brand-defining and business-driving work across channels, including TV, email, digital and social 

Preferred Qualifications: 

Deep passion for defining the future of personal finance
Strong storytelling skills, with the ability to get the heart of why a creative idea is relevant
A solid understanding of performance marketing with experience creating and testing direct response content, then using data to inform iteration and optimization 
Self starter with the passion and energy to work in a fast paced environment
An inclusive team management style based on empathy and understanding; you enjoy being a coach
Deep experience in leading creative teams to deliver marketing that’s inclusive of large and diverse audiences
Exceptional ability to build strong cross-functional relationships with Marketing, Product, Social and Legal partners. Must have high emotional intelligence and strong powers of persuasion
Strong organizational acumen, with the ability to quickly learn how to get things done within CK systems and structure. Experience setting priorities, problem solving, multitasking and working in a dynamic, rapidly changing environment
Excellent communication skills and can be a dynamic speaker in front of reporters, peers and leaders
All the talent without the ego. We really live by our company values here - Hope, Ownership, Progress and Empathy (H.O.P.E.)

Credit Karma

San Francisco, CA

Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K.  While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including helping them with improving their credit, identity monitoring, applying for credit cards, and shopping for loans (car, home and personal) -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,000 employees across our offices in San Francisco, Charlotte, Los Angeles, Leeds, London and soon Oakland. 

Security is a core value at Credit Karma. We help millions of people better manage their credit. Safeguarding their sensitive information is critical to our continued success. From the CEO down to each individual engineer, everyone views security as a personal responsibility. 

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