Remote Online Customer Service Representative
Posted on: 30 Oct 2021
Denver, CO
Job Description
Job Description
Well-established Denver, CO-based company is seeking a Full-Time REMOTE Customer Service Rep to join our team. Primary responsibilities include handling emails (80%) and phone calls (20%) related to the sale of auto parts on eBay (automotive knowledge is a plus, but not required).
If you take pride in what you do and don't like to be (or need to be) micromanaged, this is the job for you. The ideal candidate will possess great customer service skills and the ability to work both independently and in a team environment.
While our office is based in Denver, CO, anyone in the US is encouraged to apply for this position. All training for this position will be done remotely and no travel is required. Please include your minimum hourly wage requirements when you apply. Please note, we already have a predetermined wage for this position, so coming in low will not negatively impact the wage you are offered.
Essential Job Duties:
Handle phone calls and emails from customers
Call center functions to provide quality customer service
Ensure the company establishes and maintains constant communication with customers
Understanding of eBay and eCommerce sites
Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries
Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services
Generate sales from online leads
Assumes other duties as assigned
Location
Denver, CO - Online-1790
Requirements
EDUCATION AND/OR EXPERIENCE:
1+ years of office/call center or similar experience preferred
KNOWLEDGE/SKILLS/ABILITIES:
Must have good written and verbal communication skills along and the ability to work well with others. Must have good customer relations skills.
MACHINES, EQUIPMENT, AND SOFTWARE:
Computer, multi-user telephone system, Microsoft Office software. A Laptop will be provided. You much have a reliable home internet connection.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
This position requires sitting, standing, bending, and lifting. Must be physically able to lift boxes weighing approximately 30 lbs. Must have the ability to work under conditions of frequent interruptions and be attentive to details.
Benefits:
Health/Dental/Vision Insurance
Paid Time Off
401k with Generous Company Match
Company Paid Life Insurance and Long-Term Disability
Short-Term Disability
Employee Assistance Program
Tuition Reimbursement
Employee Discounts
LKQ Corporation
Chicago, IL
LKQ Corporation is an American provider of alternative and specialty parts to repair and accessorize automobiles and other vehicles. LKQ has operations in North America, Europe and Taiwan. LKQ offers its customers a broad range of replacement systems, components, equipment and parts to repair and accessorize automobiles, trucks, and recreational and performance vehicles. As of 2018, it was #300 on the Fortune 500 list. In March of 2017, Dominick P. Zarcone was selected to become the new President and Chief Executive Office.
LKQ was initially formed in 1998 through the combination of a number of wholesale recycled products businesses located in Florida, Michigan, Ohio and Wisconsin. We subsequently expanded through internal development and over 220 acquisitions of aftermarket, recycled, refurbished, and remanufactured product suppliers and manufacturers; self service retail businesses; and specialty vehicle aftermarket equipment and accessories suppliers. Our most significant acquisitions include:
• 2007 acquisition of Keystone Automotive Industries, Inc., which, at the time of acquisition, was the leading domestic distributor of aftermarket products, including collision replacement products, paint products, refurbished steel bumpers, bumper covers and alloy wheels.
• 2011 acquisition of Euro Car Parts Holdings Limited ("ECP"), a vehicle mechanical aftermarket parts distribution company operating in the United Kingdom. This acquisition allowed us to expand our operations into the European automotive aftermarket business.
• 2013 acquisition of Sator Beheer B.V. ("Sator"), a vehicle mechanical aftermarket parts distribution company based in the Netherlands, with operations in the Netherlands, Belgium and Northern France. This acquisition allowed us to further expand our geographic presence into continental Europe.
• 2014 acquisition of Keystone Specialty, which expanded our product offering and increased our addressable market to include specialty vehicle aftermarket equipment and accessories.
• On December 22, 2015, LKQ announced that it has signed a definitive agreement to acquire the holding company of Rhiag-Inter Auto Parts Italia
• S.p.A (“Rhiag”), a leading pan-European business-to-business distributor of aftermarket spare parts for passenger cars and commercial vehicles. Rhiag has operations in Italy, Czech Republic, Switzerland, Hungary, Romania, Ukraine, Bulgaria, Slovakia, Poland and Spain. The transaction is expected to be completed in the first half of 2016 and is subject to customary closing conditions and necessary regulatory approvals.
-
IndustryAutomotive
-
No. of Employees45,500
-
Website
-
Jobs Posted10485
