Job Description

Position Overview 

The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors. APAs promote and monitor compliance to Polo Ralph Lauren policies and procedures related to theft prevention, safety, and inventory control.  The APA is also required to promote awareness and conduct training within various areas of operational execution.  

Essential Duties & Responsibilities 

Ensure safety of all customers and associates by promoting  and ensuring operational compliance with all safety policies and procedures
Follow all company guidelines while conducting surveillance and apprehension of external theft suspects
Must be able to work surveillance on the sales floor requiring a focused attention to detail to identify potential external and internal theft
Must be able to operate and monitor the store security/ safety systems, including CCTV
Assists APM/ RMAP in conducting internal theft investigations at the specific direction of the APM/ RMAP
Monitors facility/ store access to deter and detect the unauthorized removal of company assets
Completes audits of operational, safety, and inventory control related procedures
Maintain relationships with local law enforcement and mall security and represent Ralph Lauren in court proceeding related to apprehensions
Completes all incident and investigation reports, and all paperwork related to audits and other  shrink reduction programs; Ensures that required reports are submitted to their respective APM/ RMAP in an accurate, professional, and timely manner
Assist in the planning, execution and reconciliation of inventory
Partner with store in the development and execution of shrink action plans and awareness programs
Develop partnerships with Store Management and Associates allowing for greater awareness to shrink causing issues, safety, and other Asset Protection programs and initiatives

Experience, Skills & Knowledge

Several years of experience within a retail environment preferred
Must have a High School diploma or equivalent
Must complete all pre-hire paperwork including a background check
Strong communication skills, both verbal and written
Basic computer skills (i.e., Microsoft Windows, Excel)
Working knowledge of CCTV monitoring systems preferred
Ability to preserve confidentiality of information
Ability to work day or evening hours, including weekends and holidays
Ability to work within strict time frames and deadlines
Must be able to make quick, sound decisions in time sensitive situations
Must be willing to stand and walk the sales floor for 6-8 hours per shift and willing to lift/ move objects 20lbs. or greater (as needed)
Must satisfy all licensing requirements (as required by state or local jurisdiction)