St. Joseph Medical Center

Admitting Registrar - Nights ER

Posted on: 27 Oct 2021

Houston, TX

Job Description

JOB RESPONSIBILITIES:

The Admitting Registrar is responsible for:
Timely and accurate patient registration resulting in seamless hand-off to clinical/non-clinical departments
Interviewing the patient, obtaining and recording applicable demographic and financial information
Ensures insurance eligibility, performs pre-cert/authorization
Calculates and collects patient portion of fees at time of service
Other duties as assigned
Consistently follows facility guidelines and procedures in performance
Greets patient immediately upon his/her arrival in the registration area, utilizing the appropriate Registration Tracker (ED and non- ED) to date/time stamp patient arrival in the registration begin and end times, delay reasons, and other pertinent registration throughput date elements
Notifies the appropriate clinical department if the patient has arrived too early or late for their appointment; coordinates the registrations process convenient to the physician and/or clinical care area but in compliance with payer authorization and point of service collection requirements (completing the registration process bedside or exam-side if necessary)
Provides bedside registration in the ED; in full compliance with EMTALA rules and regulations
Utilizes Quick Registration routine as instructed to ensure timely and appropriate delivery of clinical care (ED services and Direct/Urgent/Stat orders). Performs and documents pre-certification/authorization at time of service for all registrations and account status changes (unit to unit and/or level of care)
Coordinates activities with physician offices to secure a fully compliant and authenticated written physician order for service; ensures physician compliance with pre-certification/authorization and or referral form requirements so that facility authorization can be obtained without delay
Utilizes payer websites and/or eligibility vendor to obtain real time eligibility and benefits detail; printing and/or cut-n-pasting detail to ensure availability for revenue cycle reference
Completes Medicare Secondary Payer Questionnaire to determine primary payer
Explains registration forms to the expressed understanding of the patient and obtains the signature of the patient or authorized. individual in compliance with state and federal guidelines
Communicates with hospital case management as needed to ensure clinical detail is provided to the payer in a timely manner
Utilizes registration system notes to document important information related to the registration process, insurance verification, pre-certification and upfront collection activities. Follows system downtime procedures when necessary

St. Joseph Medical Center

Houston, TX

Welcome to St. Joseph Medical Center (SJMC), Houston’s first and only downtown hospital. We have over 500 board certified physicians on our medical staff and more than 1,500 highly skilled and dedicated employees who stand ready to provide compassionate healthcare to the communities we serve.

Whether it’s for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality healthcare. SJMC has been providing healthcare services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients’ expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they’re in our care.

Over the years we have expanded our services to include the Advanced Wound Care Center, the Center for Behavioral Health, Comprehensive Cardiac and Vascular Services, the Women’s Center for Breast Care, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your healthcare journey, from diagnosis to treatment, with compassion every step of the way.

As Houston’s first hospital, St. Joseph Medical Center partners with physicians to create a healthy environment of caring and dignity for patients, families, and employees. Focused on the latest technology and peer collaboration, we provide high value, high-quality care in an atmosphere of our spiritual traditions. We will remain the medical center that caregivers commit to, physicians prefer and patients recommend.

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