Principal Service Product Designer, Membership
Posted on: 27 Oct 2021
San Francisco, CA
Job Description
About the Role
As the Principal Service Product Designer, you will be responsible for architecting and designing the end-to-end membership experience framework. You have a deep passion for taking complex experiences and simplifying it for the regular person to navigate and succeed in their goals. You’ll collaborate directly with stakeholders and peers, communicate your vision internally, and sync with the extended design team to integrate your design framework into the broader experience.
What You'll Do
Work with a broader team of stakeholders to conceptualize product design ideas
Contribute to the near- and long-term vision for new product features
Clearly communicate design decisions and thinking to stakeholders
Work closely with Product Managers, Brand, Marketing, Engineers, Researchers, Legal, and other designers
Lead the creation of user journey maps, information architecture models, wireframes, prototypes, and visual design
Guide DesignOps initiatives within the Design team
Give and solicit feedback to other designers
Leverage research data, design principles, customer empathy, and other objective information to support design decisions
Contribute to building a strong design culture by collaborating with members of multidisciplinary teams and advocating for users and user-centered design practices
About You
You have a bachelor’s degree in Product Design, Interaction Design, Graphic Design, HCI, or related field of study (or equivalent work experience in lieu of degree)
You have 8+ years of experience designing appealing and engaging designs across various digital channels (web and mobile)
Have experience visualizing, owning, and executing the creation of product from concepts and prototypes, to collaborating with engineers on implementation in an agile environment
Have an understanding of design research, user experience design processes and methodology, as well as its value and how to integrate it into workflows
Have experience working with an established design system and feel comfortable contributing enhancements
Strong visual design sense with clean typography and layout understanding
You are in touch with current design methodologies and industry standards
Have experience with responsive Web design that drive various form factors
Native iOS/Android mobile app design experience is a plus
Strong working knowledge of Figma, as well as, Sketch, InVision, Adobe XD
Principle, and/or Adobe After Effects for motion is a plus
Additional knowledge of HTML, CSS, React, and React Native is a plus
You are an excellent communicator
You are self-motivated
You are able to navigate through ambiguity and organize thoughts
You can observe, analyze, question, and conceptualize
You love working with diverse teams and personalities
People love working with you
LendingClub
San Francisco, CA
LendingClub is a US peer-to-peer lending company, headquartered in San Francisco, California. It was the first peer-to-peer lender to register its offerings as securities with the Securities and Exchange Commission (SEC), and to offer loan trading on a secondary market. LendingClub is the world's largest peer-to-peer lending platform. The company claims that $15.98 billion in loans had been originated through its platform up to December 31, 2015.
LendingClub enables borrowers to create unsecured personal loans between $1,000 and $40,000. The standard loan period is three years. Investors can search and browse the loan listings on LendingClub website and select loans that they want to invest in based on the information supplied about the borrower, amount of loan, loan grade, and loan purpose. Investors make money from interest. LendingClub makes money by charging borrowers an origination fee and investors a service fee.
LendingClub also makes traditional direct to consumer loans, including automobile refinance transactions, through WebBank, an FDIC-insured, state-chartered industrial bank that is headquartered in Salt Lake City Utah. The loans are not funded by investors but are assigned to other financial institutions.
The company raised $1 billion in what became the largest technology IPO of 2014 in the United States. Though viewed as a pioneer in the fintech industry and one of the largest such firms, LendingClub experienced problems in early 2016, with difficulties in attracting investors, a scandal over some of the firm's loans and concerns by the board over CEO Renaud Laplanche's disclosures leading to a large drop in its share price and Laplanche's resignation.
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IndustryPublic Services
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No. of Employees1,837
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Website
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Jobs Posted181
