Job Description

Do you have a passion for working in a dynamic, fast-paced environment? Are you excited by an opportunity to join a high-performing team working for a global leading FinTech company? Join Western Union as a Manager, Human Resources!

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen

Better is enabled by trust and respect

In such a crucial role you will provide strategic people (HR) guidance and consultation and supports key business priorities for multiple global client groups including Compliance and Product & Platform. Partners with business leaders on strategic initiatives, and consults with leaders, employees, and cross-functional groups to solve complex organizational challenges.

In this role, you will advise and provide guidance to business leaders to determine the best approach to leadership and organizational development, organizational change, succession planning, recruitment, talent development, and other strategic people issues. Influence the organizational strategy and structure across several functions. You will bring a strategic and data-focused mindset to guide and help the organization create a better people experience. Manage and implement transformation efforts, including change management, process improvement, org design, and capability development. Leverage our talent philosophy and leadership capabilities to ensure robust succession plans, talent pipelines and manage workforce planning efforts.

You will analyze trends and metrics in partnership with the People Org Centers of Excellence and with business leaders to develop people and organization solutions and programs. Coach and consult with leaders to improve work relationships, build engagement, increase productivity and retention. Explain the “why” to the business in developing and driving people initiatives that meet business needs while remaining aligned with global company-wide strategies. Collaborate with subject matter experts across the HR COEs (Talent and Learning, Global Total Rewards, Talent Acquisition, People Experience, etc.) to promote collaboration, break down siloes, and improve the employee experience. Partner closely with the Talent & Learning, Total Rewards, and People Services teams to synthesize and streamline HR initiatives across the organization, in alignment with business strategy and goals. Drive discussions on talent, succession, organizational health, diversity, and inclusion with business leaders.

For this role, you will need 6+ years of progressive responsibility in human resources and/or administration. Strong business orientation and acumen and understanding of global market dynamics. Excellent verbal and written communication and presentation skills and strong organizational effectiveness skills.

You will also need the ability to develop, present and defend compelling strategic plans leveraging external research to executive leadership coupled with the proven capability to implement those that are approved. Ability to work independently and collaboratively in a fast-paced, team-oriented environment. Experience working within a highly matrixed US multinational organization preferred. Brings a continuous improvement mindset; drives personal growth and development.

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

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