Job Description

What You Will Do

This is a field (hospital based role) in the Los Angeles, CA area. The Clinical Specialist will provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures. You will partner closely with both the Spine Enabling Technologies Team.

Responsibilities:

Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to insure procedural efficiency.

Use proprietary software to prepare pre-operative scans for use in conjunction with the company's Enabling Technologies system, assists surgeon in preoperative planning and intra-operative guidance.

Train physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the navigation system, instruments, disposables and software applications.

Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system.

Solve product problems for customers in an expeditious manner.

Provide case coverage at accounts.

Support the development and execution of the sales plan as well as grow the utilization of the navigation technologies by increasing volume with current and potential surgeons.

Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts.

Collaborate with Sales Representatives and Marketing to increase communication around product performance.

Obtain purchase orders for products consumed during surgical procedures and maintains and tracks case coverage purchase orders for services provided.

Partner with other cross functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.

May direct product evaluations in OR and office settings

Identifies and executes opportunities to participate in cross-divisional labs for product education

Support the conversion of competitive doctors to use Stryker Enabling Technologies products

Overnight travel outside of designated area to support business needs as determined by associate manager

Possible off-hours, weekends, and holidays to support business needs

What You Will Need

Bachelor's degree required

Excellent problem-solving, interpersonal and organizational skills

Sales and/or marketing professional or internship experience preferred

Must be able to analyze and resolve non-routine sales issues using independent judgment

Must be able to routinely make decisions which may affect immediate sales operations and have a divisional effect

Must be able to quickly resolve complex challenges that occur in a dynamic hospital/OR environment

Physical Requirements-Medium work: Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects

Possible off-hours, weekends, and holidays to support business needs

What We Offer

A winning team driven to achieve our mission and deliver remarkable results

Coworkers committed to achieving more and winning the right way

Quality products that improve the lives of customers and patients

Ability to discover your strengths, follow your passion and own your own career

Field based training

https://totalrewards.stryker.com/