Job Description

Position Purpose 

This role will see you assisting and taking charge of the strategy and deployment of analytics & tags implementation across 30+ websites and apps.

The tool of preference will be Google Tag Manager, but experience with Telium will be a plus. Experience in setting up requirements for dataLayer implementation a plus.

Please check out cityindex, forex.com and stonex.com websites for more information.

Primary Accountabilities/Responsibilities: 

Experience in using tag management tools such as Tealium, Adobe Tag Manager or GTM to manage and alter tags.

Experience in using Adobe/Google Analytics to understand large sets of data and build reports on the success of web campaigns. The tool of preference will be Google Tag Manager (gtm), but experience with Telium will be a plus. Experience in setting up requirements for dataLayer implementation a plus.

A good understanding of the data layer and HTML and/or JavaScript.

Attention to detail and data driven analytical & problem-solving skills
Understanding of the principles of data governance, their implementation and compliance
Bachelor’s degree in a business (marketing or finance preferred) or quantitative field (math, statistics, comp. science, engineering, economics, etc.)

Personal Specification and Competencies

Professional/Technical Excellence/Product Knowledge

Demonstrates the appropriate level of technical, professional or product knowledge and expertise for the role or function
Demonstrates sound knowledge of policies, processes and systems in their area of expertise

Continually strives to develop own skills and knowledge

Commercial Awareness

Demonstrates understanding of how own responsibilities, activities and decisions relate to the success of the business
Recognizes the value of all major business areas avoiding a single area bias

Provide feedback to team manager to ensure reduction of costs, improvement of quality of services or products

Regulatory Awareness and Responsibility

Adhere to the firm’s compliance with applicable laws, regulations and codes of conduct
Demonstrates awareness of the impact of regulatory policies and procedures on their responsibilities and duties
Demonstrates awareness of key jurisdictional legislation where necessary
Report control weaknesses, illegal, suspicious or unusual activity
Maintain an appropriate level of competence through ongoing training
Ensure that clients are treated fairly by knowing the customer and giving suitable advice where appropriate, providing an appropriate level of service, communicating clearly and fairly and ensuring complaints are reported

Judgement/Analysis/Decision Making

Makes straightforward decisions based on information that is available, seeking guidance and advice where necessary
Identifies implications of own analysis
Gathers and analyses the right information to resolve issues. Seeks out diverse ideas to develop creative approaches to solve problems
Deals with situations in a pragmatic manner, utilizing theory and best practice

Initiative

Defines ambitious, but realistic personal goals and standards
Evaluates personal progress and adjusts actions to meet and exceed expectations
Uses effective tools and techniques to track progress, manage workload and gets the job done
Uses intuition to drive own work forward and takes responsibility for own actions across the Company

Relationships and Team Working

Works with others to build an effective team and wider team relationships
Shares information, knowledge and expertise to achieve organizational goals
Deals honestly and fairly with others, showing consideration and respect for individual differences
Establishes and maintains good working relationships with internal and external clients and acts with integrity

Communication

Communicates in an open, candid, complete and consistent manner, with an understanding of appropriate use of
communication across all levels. Gets messages across clearly in way others can understand
Listens/ pays attention actively and objectively
Demonstrates ability to communicate effectively at all levels

Interpersonal Skills – Impact and Influence

Considers other viewpoints when formulating decisions and recommendations
Shares best practice, information, approaches, good ideas and solutions from anywhere

Adaptability

Builds collaborative relationships with others, working across teams
Demonstrates flexibility and meets challenges, targets and project deadlines
Displays a positive attitude in the face of uncertainty and change

Service Excellence – Internal and/or External Clients

Responds to client needs in a timely, professional, helpful and courteous manner, regardless of client attitude
Clearly shows client that their perspectives are valued
Strives to consistently meet service standards
Networks effectively with clients and colleagues
Ensure that clients are treated fairly by knowing the customer and giving suitable advice where appropriate, providing an
appropriate level of service, communicating clearly and fairly and ensuring complaints are reported

Resilience/Self-Confidence/ Stress Management

Remains effective and retains perspective in the face of periodic disruption
Expresses views willingly and confidently, while remaining open to other alternatives
Understands personal stressors and takes steps to limit their impact
Keeps issues and situations in perspective and reacts appropriately

Managing Risk

Pays attention to important details that could have a commercial risk and business/client risk
Follows clear, simple and efficient processes
Has a good understanding of the right level of control as required by the regulatory bodies

Physical requirements/Working conditions:

Climate controlled office environment
Minimal physical requirements other than occasional light lifting of boxed materials
Dynamic, time-sensitive environment