Job Description

Core Responsibilities

Assist in all aspects of Targeted Demand Management (TDM) program strategy, operations, analysis and reporting for active Non-Wire Solutions (NWS). This includes: performing cost/benefit analysis; contract negotiation with customers and vendors; managing program financial budgets, tracking, invoicing, program administration, and other accounting aspects of the program's implementation vendors and other contractors.
Program management requires analyzing, monitoring, tracking, and accrual of all Non-Wire Solutions project related costs. Timely and accurate input of project, customer, and accounting information into the designated Non-Wire Solutions database tracking system; monitoring contractor activities for adherence to approved schedules, contract provisions, and project specifications; and conducting quality control and measurement and verification activities as required.
Commit to the ideals of developing a proactive, customer-centric culture to foster trust and confidence among customers (both internal and external) and improve value for all our stakeholders.
Support the development, launch, and evaluation of Non-Wire Solutions by engaging with various market participants, considering the implementation of a variety of innovative solutions (including Energy Storage, Fuel Cells, CHP systems and energy efficiency technologies), and finding optimal ways to develop portfolios of these diverse solutions for different areas of the service territory.
Engage with State regulators, and support the reporting requirements of Non-Wires Solution programs to New York Public Service Commission
Assist the development of procurement mechanisms (RFPs, RFIs, etc.) to develop programs to achieve load relief in Non-Wires Solutions targeted areas and company's goals.
Coordinate activities and cross-functional work with various areas of the Company such as Central and Regional Engineering, Distribution Planning, Resource Planning, Analytics, and Finance, to foster the development and implementation of Non-wires Solutions.
Coordinate communication among the Energy Efficiency and Demand Management teams, customers and other stakeholders. Provide performance reports and information to various Company organizations and governmental/regulatory agencies.
Respond to customer and vendor inquiries and provide excellent customer experience.
Collaborate with Energy Efficiency and Demand Management Analytics, Forecasting, Sales, and Marketing teams.
Perform other related tasks and assignments as required.
Sr. Specialist (2L):
Lead special projects and/or specific program initiatives targeted at specific levels of the electric transmission and distribution system, for specific customer segments, and/or in collaboration with other Company, state or city programs or state/city entity programs (such as NYSERDA).
Manage all required relationships including vendors, customers, as well as internal and external stakeholders.
Establish processes, policies and procedures for the regular consideration/integration of Demand Side Management (DSM) solutions into the Company or external entity planning.
Analyze project specific customer demographics to identify appropriate Demand Side Management measures and potential load relief attainable via Demand Side Management.
Work with Market Research & Analysis and Building Engineering teams to identify and fill gaps for program performance in market/technology data.
Perform and evaluate cost/benefit ratio of the project/initiative and potential success and risks.
Work with Marketing to design marketing and outreach efforts to encourage the adoption of Demand Side Management measures by the identified target customer group.
Work with Delivery Channel Team to manage the project delivery process including contract negotiation, execution management and/or modifications.
Coordinate information flow to and from the Targeted Demand Program, other departments and customers.
Perform other related tasks and assignments as required.

Required Education/Experience

Bachelor's Degree Engineering, Economics, Environmental Sciences, Information Technology, or related field And 3 Years relevant work experience Sr Specialist (2L) Or
Bachelor's Degree And 2 Years relevant work experience Specialist (1H)

Preferred Education/Experience

Master's Degree Sr. Specialist (2L)
Bachelor's Degree Specialist (1H)

Required Work Experience

Experience in project management roles (Sr Specialist 2L). Required
Proven leadership and interpersonal skills with the ability to drive results by collaborating with stakeholders to build consensus. Required
Strong communications, presentation, writing skills and analytical skills. Required
Demonstrated organizational skills, and the ability to see the big picture and attention to detail. Required
Ability to make decisions in real-time, under pressure. Required
Flexibility to deal with ambiguity and comfortable working in a dynamic environment. Required
Proficiency in Microsoft Office (Word, Excel, PowerPoint), Visio, and Adobe. Required
Knowledge of project management tools. Required
Technical writing skills preferred. Required
Experience in energy efficiency, distributed energy resources, or other competitive, market driven utility programs. Required
Experience with partners and vendors. Preferred
Experience in budget management, regulatory reporting, and information systems (GIS, Salesforce, and APS). Pref