Job Description

Position Description

As the Business Transformation Planning Manager, you will collaborate closely with cross-functional teams from Group Benefits and the Enterprise to facilitate program roadmap development for GPT Phase Two planning in preparation for the execution of key technology components of the Group Platform Transformation.  The new Group Benefits platform will enable our organization to provide more efficient and improved customer service to both our Group Benefits B2B and B2C customers.  It will provide our Consumers with a market leading customer experience and digitally enabled platform.  As the Business Transformation Planning Manager, you bring thought leadership and innovative ideas to key initiatives and will help drive alignment and influence strategic direction.  Your responsibilities will include preparing business plans, formulating, and maintaining business cases in addition to aiding in the development and execution of the transition strategy for In-force clients on the new platform.

In supporting the progress of initiatives, you support frequent cross-functional collaboration sessions to address strategic topics, guide the discussion to ensure alignment, and create action plans, strategic content, and support the management of Partners Summits and Leadership Committee. As part of these responsibilities, you will interface regularly with key internal stakeholders and external partners.

You Will

Work independently and collaboratively across the organization, to drive strategic decisions for the business inclusive of detailed analysis work required to understand, inform, and recommend solutions.
Be comfortable with change; priorities will change as current uncertainties become new standards and shape the market.  There must be constant balance between proactive and reactive strategy and execution.
Build and maintain strong partnerships across the Group Benefits organization.  Work with your manager and partners to create well-developed, rational business cases, complete with supporting information, impact analysis, and success metrics.  A key challenge and opportunity will be your ability to influence and manage people over whom there is no direct authority.

Reporting Relationships

You will report to the Second Vice President, Transformation Planning Leader for the Guardian Group Benefits Transformation Team.

 Qualifications
 

You Have

Broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, process, and capabilities, enabling technologies, and program and project management governance.
Expert ability to communicate and be an influencer that builds consensus in a highly matrixed enterprise operating model.
Good knowledge of Group Benefits Value Streams and the systems that support them.
A proven track record of driving transformational strategy and initiatives.
Experience managing or supporting complex and/or multi-year transformative programs across Business and IT.
Experience working in a SAFe agile software development framework.
Deep understanding of technical capabilities with the ability to translate business needs into epic/feature capabilities focused on customer experience, agile product development, and requirement analysis
Experience with Agile toolset (JIRA, JIRA-ALIGN, Confluence).
Creative thinker with ability to think outside the box and translate strategies into actions.
Excellent problem-solving skills with ability to juggle multiple priorities.
Team player with proven ability to foster and manage working relationships within a matrixed environment with a positive attitude.
Strong influencing and communication skills with ability to socialize the strategy and roadmap at various levels of the organization, ability to “tell the story”.
Good process and product management skills.