Retail Service Specialist
Posted on: 19 Oct 2021
Vienna, WV
Job Description
Retail Service Specialist
We currently have a full-time Retail Service Specialist opportunity available in our Parkersburg Branch. The branch hours of operation are Monday through Friday 9am – 5pm with availability to work overtime and Saturday’s, as needed.
We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting entry level position in our branch network and ideal for candidates interested in working in a teamwork environment with AAA members. This position pays $13.00 per hour, plus opportunities to earn more through incentives.
Responsibilities include, but are not limited to:
Greet all members and customers, determine their need and provide Legendary Service;
Reach sales and service goals (and earn incentives!) for multiple AAA products and services;
Preparing and providing TripTiks® travel routings, marked road maps, tour books, and other travel-related materials;
Make hotel and car rental reservations for members, and provide travel destination information;
Issue passport photos;
Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer;
Perform additional job-related duties as assigned by management.
Qualifications:
Experience in retail sales, banking or similar customer service/sales environment;
Proven ability to exceed assigned sales or service quality goals;
Ability to work overtime, including Saturdays;
Experience with Microsoft Office basics;
Ability to travel locally when necessary;
A high school diploma or GED;
Successful completion of pre-employment assessments, background check and drug screening.
Benefits:
· Extraordinary medical/dental/vision/life benefits
· 401(k) Savings plan with company match
AAA
Heathrow, FL
The American Automobile Association, Inc. provides travel services. The Company offers hotels, cars, flights, cruises, travel information, and other related services, as well as member savings, automotive repair services, insurance, and financial services. The American Automobile Association serves customers in the United States.
As the largest club in the AAA federation, we have more than 14,000 employees serving more than 16 million members in 21 states across the country. For more than 115 years we have enjoyed great success, thanks to our hard-working employees, valuable products and services, and commitment to the organization’s mission and values.
Our employees are ambassadors of the organization and its reputation in the marketplace. Each staff member plays a significant role in our continued growth and success. As an employer, we play an equally important role in the growth and success of our team. We take that role very seriously and offer our employees award-winning training and development programs.
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IndustryInsurance
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No. of Employees45,000+
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Website
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Jobs Posted72
