Job Description

Description

Staples Connect is focused on our customer and our community, while empowering you to learn, grow and deliver. As a Retail Sales Manager (i.e. Assistant Store Manager), you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll drive sales in our retail, technical services portfolio and business-to-business network. Your team will focus on exceptional customer service while helping them find products and providing answers & total solutions.

Get great perks.

Bonus plan, flexible full-time hours/shifts, weekly pay and generous paid time off
Compensation is based on qualifications and experience. Staples reserves the right to pay more or less.
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Provide strong leadership in community, customer service, sales, and team development.

Ensure that the store culture embodies Staples values and its commitment to the community
Promote a consultative and customer centric environment for the small business customer
Lead and develop a high-performing team focused on exceptional service, consultative selling, total solutions and achieving targeted sales goals and profit margins
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Build out your network of repeat business customers and present them with appropriate solutions
Hold yourself and your team accountable for flawless execution of operational excellence 
Share responsibility as the “Manager on duty”, total store operations and other duties as assigned
Be flexible to perform other duties as needed or assigned

Qualifications

Essential skills and experience:

2+ years leading a sales team in a retail or service environment
Experience leading a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
High School diploma or equivalent (Bachelor’s Degree preferred)
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community