Parking Project Manager
Posted on: 2 Oct 2021
Chicago, IL
Job Description
Job Description
In this challenging role the Parking Project Manager oversees multiple parking operations of a 24 hours/7 days a week garage and supervising multiple cashiers. This is a salaried exempt position.
Essential Duties:
Train and develop 10+ attendants. Schedule employees to ensure that all breaks are provided. Make recommendations to the Operation Manager on progressive discipline and manage the employee’s performance evaluations.
Maintain and perform light repairs of the revenue control system. Contact service representatives for malfunctions and needed repairs or any jobs covered by the contract.
Provide excellent customer service. Assist customers and respond professionally and tactfully to customer complaints.
Maintain effective client relations. Provide clients with request for reports and assistance in a timely manner.
Implement company procedures and complete required daily, weekly, monthly and yearly transaction reports.
Implement Company safety programs to ensure compliance of safety regulations.
Report all incidents and client concerns and requests to the Operation Manager.
Ensure facilities are clean projecting a positive image of the Company.
Handle special projects assigned by the Operation Manager or Branch Manager.
Maintain monthly & daily parking audit program as set within the Standard Operating Procedure
*Job duties may be modified at any time..
Minimum Requirements
Bachelor’s degree.
Must have a minimum of three (3) years related experience. Work experience in the parking industry preferred.
Excellent verbal and written English communication skills.
Excellent customer service skills.
Proficient with Windows, Excel, Word and Lotus Notes.
Excellent leadership skills.
ABM Industries Inc.
New York, New York
ABM (NYSE: ABM) is a leading provider of facility solutions. ABM’s comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes – from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909
Our team of more than 140,000 skilled and hardworking people takes care of clients across Aviation, Banking, Life Sciences, Commercial Office Buildings and Real Estate, Education, Food and Beverage, Government, Healthcare, Manufacturing, Nuclear Power, Parking, Retail, Sports, Technology, Warehousing, and more.
We provide a wide variety of services in each industry we serve, from airport shuttle service and wheelchair assistance to food and nutrition to mission-critical solutions in hospitals. In every case, ABM makes every day run smoothly by going the extra mile to deliver the best quality with the highest levels of integrity.
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IndustryFacilities/Maintenance
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No. of Employees140,000
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Website
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Jobs Posted5547
