The Crypto Compliance Operations Manager will lead a team that is responsible for owning and operating a forward-thinking compliance program that delivers an excellent end-customer experience, meets and anticipates current and future legal and regulatory requirements, and mitigates firm risk while supporting cutting-edge crypto products. As a Crypto Compliance Operations Manager, you’ll help build and grow a compliance program that is designed to effectively navigate the complex and evolving set of rules, regulations, and requirements that are crafted to protect Robinhood Crypto customers and the cryptocurrency marketplace. This means you’ll create, execute, and tune policies, procedures, and programs that helps Robinhood Crypto create a safe and secure cryptocurrency platform and meet its legal and regulatory obligations as a regulated financial services organization
This manager will collaborate with a broad array of cross-functional teams that assist, manage, and grow the Robinhood Crypto business and its current and new cryptocurrency product and service offerings. The manager will also engage and work collaboratively with stakeholders across the Robinhood enterprise, which includes enterprise teams that support an increasingly diverse set of business lines, products and services, and compliance programs.
What you’ll do day-to-day:
Lead critical aspects of Robinhood Crypto’s compliance program and execute on, and design, implement, audit, and update compliance policies and procedures
Manage and oversee Robinhood Crypto’s marketing, content and communications compliance program
Lead core documentation on compliance efforts, and ensure proper record-keeping associated with each program.
Clearly and timely communicate findings, determinations and recommendations to management and stakeholders, both at periodic intervals and as needed regarding escalated or high-risk compliance issues, in order to accomplish compliance goals.
About you:
3+ years leadership and management experience
6+ years working in compliance or a relevant function
Bachelor's degree or equivalent practical experience
Familiarity with cryptocurrency operations and consumer technology
Exceptional attention to detail and strong problem-solving skills
Excellent written and oral communication skills
Self-starter with ability to work independently and coordinate across multiple functional groups
Resourceful and adaptive in fast-paced, entrepreneurial environments
Data-driven mindset
Bonus points:
Experience managing projects interfacing with technical and non-technical teams
Demonstrated ability to scale operations and processes in a fast-paced organization
SQL skills
Menlo Park, CA
Robinhood Markets, Inc. is an American financial services company headquartered in Menlo Park, California, known for offering commission-free trades of stocks and exchange-traded funds via a mobile app introduced in March 2015. Robinhood is a FINRA-regulated broker-dealer, registered with the U.S. Securities and Exchange Commission, and is a member of the Securities Investor Protection Corporation.The company's revenue comes from three main sources: interest earned on customers' cash balances, selling order information to high-frequency traders (a practice for which the SEC opened an investigation into the company in September 2020) and margin lending. As of 2020, Robinhood had 13 million users.
Robinhood is on a mission to democratize finance for all. We believe it should work for everyone and not just a few. We offer commission-free trading in one, user-friendly platform. Trading in stocks, ETFs and options is offered through Robinhood Financial LLC, member SIPC. Cryptocurrency trading is offered through Robinhood Crypto, LLC. Keep in mind other fees may still apply to your brokerage account. Please see Robinhood Financial’s Fee Schedule at rbnhd.co/fees to learn more. All investments involve risk, including the possible loss of principal. Past performance of a security, or financial product does not guarantee future results or returns. Robinhood Crypto is licensed to engage in virtual currency business activity by the New York State Department of Financial Services and is not a member of FINRA or SIPC. Cryptocurrencies are not stocks and your cryptocurrency investments are not products protected by either FDIC or SIPC. Robinhood Financial LLC and Robinhood Crypto, LLC are wholly-owned subsidiaries of Robinhood Markets, Inc.