Claims Service Representative II – Early Response
Posted on: 27 Sep 2021
St Louis, MO
Job Description
With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place.
What you will do:
Communicate and interact with a variety of individuals including insured's and claimants.
Explain benefits, coverage's, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.
Conduct phone investigations to determine liability and damages.
Identify and obtain statements from insured's and claimants to resolve first and third-party claimants and witnesses.
Negotiate within settlement authority with insured's and claimants to resolve first and third-party claims
Verify and interpret/resolve coverage's by gathering necessary information to ensure policy applicability.
Coordinate with internal and external departments as required.
What’s in it for me?
A career with growth potential
Our comprehensive and employee centric training provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.
The satisfaction of knowing you provide a meaningful service to our insured who rely on you for assistance
Successful candidates have the following qualifications:
Bachelor's (4 year) degree or equivalent combination of education and experience.
No prior work experience required.
2-5 years prior claims experience preferred.
Microsoft Office proficiency.
Strong organizational skills.
Strong oral and written communication skills.
Strong interpersonal skills.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts
AAA
Heathrow, FL
The American Automobile Association, Inc. provides travel services. The Company offers hotels, cars, flights, cruises, travel information, and other related services, as well as member savings, automotive repair services, insurance, and financial services. The American Automobile Association serves customers in the United States.
As the largest club in the AAA federation, we have more than 14,000 employees serving more than 16 million members in 21 states across the country. For more than 115 years we have enjoyed great success, thanks to our hard-working employees, valuable products and services, and commitment to the organization’s mission and values.
Our employees are ambassadors of the organization and its reputation in the marketplace. Each staff member plays a significant role in our continued growth and success. As an employer, we play an equally important role in the growth and success of our team. We take that role very seriously and offer our employees award-winning training and development programs.
-
IndustryInsurance
-
No. of Employees45,000+
-
Website
-
Jobs Posted72
