Job Description
Distribution agent executes flawless operational performance, productivity, technical expertise, excellence customer service and constantly driving efficiency, supporting our Vision and Mission Statement, making our promise real to our customer.
Key Deliverables
•Proactively monitor the following key metrics to achieve the expected results:
People
All team members to complete 52 hour training per year (4.33 per month).
All team members to complete all mandatory training timely.
•Operation Efficiency
Perform all operations in compliance with the Expeditors Operational Process Standards.
Product OPA Audit Result – Perform consistently at the highest level.
Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders.
Provide support with other miscellaneous projects, filing and research.
Execute to ensure compliance with internal policies and local regulations.
Use the EDMS system
Plan daily operation according to the forecast.
Maintain the Yard pass accuracy to control equipment availability.
•Quality
Data Integrity – Maintain 100% events on time.
Actively report to Lead and Supervisor inconsistencies found.
Manage, prevent, and resolve inventory, OSD, process and customer exceptions.
Support with statistics and analysis of productivity and KPI performance.
Administration and Personnel Management
Exemplify and Teach Our Culture, Mission and Goals.
Follow the 10 Critical Success Factors.
Escalate to lead and supervisor any department needs, taking into account future growth.
Participate in check-in meetings regularly
Be visionary as it relates to processes and tools to be able to handle volume spikes, growth locally or supporting other branches.
Build healthy cross-functional relationship and work environment, promote team spirit and cohesiveness in the department.
Own your development. Prepare, follow-up and execute on your personal development goals.
Understand company controls, policies, procedures, processes, applications, tools, and systems
Escalate problems or concerns to Lead, Supervisor, and /or Operations Manager.
Seattle, WA
Expeditors is a global logistics company headquartered in Seattle, Washington. The Company employs trained professionals in 176 district offices and numerous branch locations located on six continents linked into a seamless worldwide network through an integrated information management system.
Services include the consolidation or forwarding of air and ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation services, order management, warehousing and distribution, and customized logistics solutions.
At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 322 locations in 103 countries on six continents. As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.