Dick's Sporting Goods

STORE MANAGER (GOLF GALAXY)

Posted on: 24 Sep 2021

Grand Rapids, MI

Job Description

Essential Functions of this position include: 

Drive sales and profitability through customer satisfaction and report analysis
Establish and maintain effective relationships with customers by ensuring high associate engagement and service levels 
Drive and sustain sales intensity, operations integrity and profitability within store by setting high expectations and holding staff accountable, and monitoring and measuring progress to achieve positive results 
Effectively schedule for the store, develop payroll plans, and monitor payroll daily to ensure the plan is met
Uphold Golf Galaxy standards for merchandise presentation 

Responsible for recruitment, interviewing, and hiring across the store

Lead consistent evaluation and development of in-store talent
Issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards
Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures
Create a climate within the store in which staff are motivated to do their best, strong morale and spiriting in his/her team; shares wins and successes; fosters open dialogue; and creates a feeling of belonging within the team
Ensure completion of training requirements are met across the store

 

Manager of People Responsibilities:

Select, on-board, empower, and develop a highly effective team of individuals
Define a clear vision and strategy in order to communicate expectations
Demonstrate a flexible leadership style to foster team member engagement including recognition
Hold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance
Incorporate your customer’s perspective when defining success

Dick's Sporting Goods

Coraopolis, PA

The Story begins ...

DICK’S Sporting Goods was founded in 1948 when an 18 year-old Dick Stack was working at an Army surplus store in Binghamton, New York. An avid fisherman, Dick was approached by the store owner to come up with a list of products needed to get into the fishing tackle business. After Dick presented his suggestions, the owner told him he was a dumb kid and had no idea what he was doing. Dick was upset and promptly quit. He went to his grandmother’s house where he spent a lot of time as a kid and told her what had happened.

Dick’s grandmother asked how much it would cost to build the store himself. Dick said it would cost $300. His grandmother then went to the cookie jar where she kept her life savings and gave him $300 and told him “do it yourself.” Dick used that money and his relentless work-ethic to open a bait-and-tackle shop in Binghamton. By the late 1970's, he expanded his product line to include much of what you’ll find at DICK’S Sporting Goods today.

...and lives on

Ed Stack is the current CEO and Chairman of DICK’S Sporting Goods. He and his siblings are responsible for taking two stores and growing the chain. DICK’S continues to offer the finest quality products at competitive prices, supported by teammates with a passion for sports. DICK’S Sporting Goods went public on the New York Stock Exchange on October 15, 2002 under the ticker symbol DKS.

Today, headquartered in Pittsburgh, PA, DICK'S Sporting Goods is a leading omni-channel sporting goods retailer offering an extensive assortment of authentic, high-quality sports equipment, apparel, footwear and accessories. As of May 1, 2019, the Company operated more than 720 DICK'S Sporting Goods locations across the United States, serving and inspiring athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated teammates, in-store services and unique specialty shop-in-shops dedicated to Team Sports, Athletic Apparel, Golf, Lodge/Outdoor, Fitness and Footwear.

DICK’S also owns and operates Golf Galaxy and Field & Stream specialty stores, as well as DICK’S Team Sports HQ, an all-in-one youth sports digital platform offering scheduling, communications and live scorekeeping through its GameChanger mobile apps, free league management services, custom uniforms and fan wear and access to donations and sponsorships. DICK'S offers its products through a content-rich eCommerce platform that is integrated with its store network and provides customers with the convenience and expertise of a 24-hour storefront.

 

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