UX Designers are responsible for the customer experience (CX), usability, interaction and UI design for Zulily customers and/or users of our enterprise software. This person will work closely with Technology, Business, and Marketing partners to create new features and experiences that support the Zulily brand and deliver on our company mission to encourage discovery, defy convention and obsess about the customer. Our ideal candidate has demonstrated experience applying UX best practices that result in measurable, impactful solutions, will demonstrate cross-platform thinking, and possesses user-centered design abilities as well as foundational visual design skills. Our ideal candidate is innovative, a strong communicator, and relentlessly focused on the customer experience. Work will range from but is not limited to: responsive site design, mobile app design for iOS and Android and feature-level UI and interaction design across all platforms.
What you'll do:
Gather requirements and design, document and deliver timely UX research findings and designs for a variety of e-commerce and workflow scenarios while maintaining the Zulily brand and UX design standards.
Collaborate with multidisciplinary teams and other designers to continuously improve and innovate user experience.
Serve as primary point of contact for engineering and product management teams for the projects you own.
Anticipate obstacles and friction, and effectively articulate and manage risks, trade-offs, and recommend prioritization based on a balance of customer impact, business needs, and technical constraints.
Use UX methodologies to deliver across all phases of product development process: discovery, research, design, build, iteration and analysis. Document and report on findings.
Actively participate in weekly and monthly planning and prioritization.
Makes and implements recommendations to improve product performance.
Management of day-to-day work. Keep and set deadlines and look for areas of improvement to maximize efficiency.
Identify new ways to solve problems and create unique, innovative solutions to drive product enhancement and improve customer experience.
Qualifications:
2+ years’ professional experience in UX/Product design and a solid understanding of the relationship between content, visual design, user interface and technology is required.
Strong visual design skills necessary and outstanding design portfolio of interactive projects required.
Exhibit stylistic breadth, consistency, attention to detail balanced with beauty, innovation and usability.
Excellent communication and presentation skills.
Ability to work both independently as well as part of a team.
Exceptional understanding and appreciation of web technologies, trends and user interface solutions.
High level of proficiency in Sketch, prototyping tools, UserTesting, or equivalent programs
Chester, PA
Qurate Retail, Inc. is comprised of eight leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, Grandin Road®, and RyllaceTM (collectively, “Qurate Retail GroupSM”) – all dedicated to providing a Third Way to Shop®, beyond transactional ecommerce or traditional brick-and-mortar stores. Globally, Qurate Retail Group is #1 in video commerce, reaching approximately 380 million homes worldwide via 15 television networks and multiple ecommerce sites, social pages, mobile apps, print catalogs, and in-store destinations. In addition, Qurate Retail Group is among the top 10 ecommerce retailers in North America (according to Internet Retailer) and is a leader in mobile commerce and social commerce. Qurate Retail, Inc. also holds various minority interests and green energy investments.